Medical Assistant

Medical Assistant

The Medical Assistant (MA) is an essential member of our interdisciplinary care team, supporting both clinical and administrative functions to ensure every patient receives timely, respectful, and effective care. MAs work closely with providers and patients to support health maintenance, disease prevention, and care coordination in a fast-paced outpatient setting.

Key Responsibilities: Clinical Support

• Perform pre-visit screenings and obtain accurate vital signs: weight, height, temperature, blood pressure, respirations, and pulse oximetry.
• Record patient history and visit information into the EMR: allergies, pain scale, pharmacy, social history, and reason for visit.
• Assist with provider-led exams and in-office procedures.
• Conduct and document point-of-care testing including urinalysis, pregnancy tests, A1c, strep, COVID-19 testing (PCR & rapid), and blood glucose.
• Administer vaccines (COVID-19, flu, VFC/adult) and document in EMR and Wisconsin Immunization Registry (WIR).
• Maintain exam room cleanliness and readiness; monitor and restock clinical supplies.
• Follow protocols for specimen collection, CLIA-waived testing, and EKG administration.
• Respond to medical emergencies appropriately per clinic protocol.

Administrative Duties

• Schedule and coordinate appointments and referrals (imaging, therapy, sleep studies, colonoscopies, etc.).
• Assist with patient check-in/check-out and discharge summaries.
• Review and process lab/test results; route appropriately to providers.
• Manage incoming faxes and EMR correspondence.
• Maintain accurate and timely documentation in EMR and paper records, following legal, ethical, and confidentiality guidelines.

Team-Based Care & Communication

• Serve as a communication liaison between patients and providers.
• Act as a health coach and patient advocate, promoting understanding of treatment plans and preventive care.
• Demonstrate professionalism in verbal, written, and electronic communication with patients and staff.
• Collaborate across departments to support coordinated, culturally competent care.

Qualifications

• Education: High school diploma or GED required. Associate degree or completion of a medical assistant program preferred.
• Certification: Certified Medical Assistant (CMA) preferred (AAMA or equivalent); CPR certification required.
• Experience: At least 2 years of experience in an outpatient clinic or healthcare setting preferred.

Skills: Proficient in EMR documentation, clinical procedures, patient interaction, and multitasking in a team environment. Please note: compensation amount is dependent upon if an applicant is certified and has experience, hence the larger range.

E-Verify Notice:

MCHC participates in E-Verify to verify the employment eligibility of all new hires in accordance with U.S. law. By applying for this position, you acknowledge and agree that you will be required to complete an I-9 form and provide supporting documentation to confirm your identity and work authorization.

EEO Statement

MCHC is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Drug-free workplace policy

MCHC is a drug-free workplace.

Why Join Our Team?

At MCHC, we don't just offer a job—we offer a community. Our workplace is built on a family-oriented culture where teamwork, support, and a positive environment are at the heart of everything we do. We believe that when our employees feel valued and connected, they can provide the best care to our patients.

Here's what makes working with us special:

A Warm, Supportive Atmosphere – You're not just an employee; you're part of a team that genuinely cares about each other.

Fun Work Events & Celebrations – We love bringing people together! From team lunches to holiday parties and appreciation events, we make sure there are plenty of opportunities to enjoy good food, laughter, and downtime with your coworkers.

Growth & Development – We invest in our employees by providing ongoing training, career advancement opportunities, and support to help you reach your goals.

Comprehensive Benefits – We offer competitive pay, healthcare benefits (including medical, dental, and vision), and holiday pay to ensure you're taken care of both at work and in life.