Assistant Store Manager

Job Summary Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Responsibilities Coaching retail sales associates to meet sales targets and service metrics, fostering a culture of high performance and continuous improvement. Facilitating effective onboarding and ongoing development of new hires, ensuring they deliver an exceptional customer experience. Maintaining visual merchandising standards, ensuring consistent store presentation and operational functionality of product demos. Partnering with the Store Manager to coordinate staffing, scheduling, and resolving customer escalations efficiently. Implementing operational procedures to enhance store efficiency, with a focus on inventory control and back of house organization. Leading inventory accuracy efforts through regular cycle counts and adherence to inventory management best practices. Analyzing performance data to identify sales trends and opportunities for process optimization within the store environment. Providing expert knowledge on products and services, staying abreast of industry trends to inform and educate the sales team. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employee Expectations Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff – be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences. Win as a team – make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Skills Communication Customer Experience (CX) Customer Interactions Qualifications Education: Bachelor’s Degree preferred but not required; we may consider applicants with substantial coursework and experience or extensive professional experience. Relevant Work Experience: 5-7 years in retail sales or a related field. Certifications (if applicable). Benefits We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. For more details, please visit the benefits summary on our careers site. Equal Opportunity Statement Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr