Workflow Deployment- ServiceNow Adjunct Instructor

At the heart of our work is a simple belief: We are passionate about education and student success. We’re hiring to help bring that belief to life through thoughtful execution, partnership, and a strong commitment to the people we serve.

Job Title: Workflow Deployment- ServiceNow Adjunct Instructor

Schedule - Class schedule works well even if you already have a daytime job. Live classes are scheduled twice per week, on Monday and Tuesday from 6:00 pm to 9:30 pm (Pacific Time).

Work from Home (WFH) - Remote work must be performed while residing in California, New Mexico, Florida or Massachusetts

CIAT Location: San Diego, CA and Albuquerque, NM

Reports to : Dean of Education (DOE)

Status: Non-Exempt

Employment Type : Variable-Hour (Part-Time)

Summary:

Are you passionate about positively changing the lives of others? California Institute of Applied Technology (CIAT) is growing and seeking educators and professionals with a passion for mentoring others. If this is you, please contact us! CIAT prepares students for professional success by offering practical training in today’s most competitive technology fields to make sure students are job-ready. With a large selection of courses, flexible schedules, and an online campus, we aim to empower the working student. We are laser-focused on student success, whether just starting out, making a career change, or transitioning into civilian life, CIAT prepares students for success!

Teaching:

• Available to teach synchronous online courses via Microsoft Teams on Monday and Tuesday every week

• Plan and organize instruction in ways that maximize virtual student learning and engagement

• Modify, where appropriate, instructional methods and strategies to meet diverse student’s needs

• Employ appropriate teaching and learning strategies to communicate subject matter to students

Mastery of Subject Matter:

• Possess thorough and accurate knowledge of Service Now workflow deployment. Specifically, hands on experience with ServiceNow administration, application development, and performance analytics.

• Collaborate with colleagues, attend meetings and academic initiatives for overall program improvement

• Stay current in their subject matter through professional development, involvement in professional organizations, and attending meetings, conferences, or workshops

• Keep updated with advancements and best practices in adult education and instructional design, participating in relevant workshops, conferences, and training sessions to enhance teaching skills and incorporate innovative methods into virtual course delivery

Curriculum Development:

• Design, update, and align course materials with college standards for adult learners

• Develop hands-on labs, assessments, and other course materials, while evaluating their effectiveness

• Build and maintain course shells and templates, including syllabi, exams, discussions, assignments, and assessments

• Select the instructional materials that align with course objectives

• Keep curriculum, syllabi, textbooks, and Canvas up to date

• Review course material for accuracy and relevance, providing recommendations for improvements

• Ensure compliance with accreditation standards for instructional quality and education

Adhering to College Policies and Procedures:

• Maintain compliance with accreditation related to instructional and the quality of education, scheduled class hours requirements and CIAT policies and procedures

• Promote collaboration with other staff members and participate in the implementation of new projects, ideas, etc.

• Adhere to the CIAT business casual attire. Please refer to the CIAT Employee Handbook for the complete policy. Clothing should be neat, clean, and without rips and holes. We can accommodate CIAT polo shirts

Job Requirements:

• Bachelor's degree (required)

• Preferred degree in Business Administration, Information Technology, Computer Science, Organizational Management, or related Technology and/or Business Administration fields.

• Official transcripts of the bachelor's degree must be provided

• Minimum of three years of professional experience working with ServiceNow or two years of ServiceNow administration experience and one year of IT Service Management experience.

• Preferred Industry Certifications not limited to ServiceNow Certified Application Developer, ServiceNow Application Specialist, ServiceNow Systems Administrator, or ServiceNow Implementor. Prior experience in curriculum development and instructional design for college-level courses is preferred

• Preferred experience in Canvas, Moodle, Cornerstone, Blackboard, Saba, Chamilo or iSpring.

• Demonstrated expertise and knowledge in using the functions and features of the ServiceNow platform. Demonstrate an understanding of ServiceNow principles and best practices.

• Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture

• Commitment to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives

• Knowledge of current trends, best practices, and didactic approaches in higher education

• Demonstrated ability to deliver engaging and effective lesson plans that meet the diverse needs of students

• Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others

• Compliance with all college policies, procedures, and regulations, including those related to academic integrity, student conduct, and instructional delivery

• Adhere to CIAT’s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met

• Follow communication guidelines to ensure high levels of customer satisfaction and professionalism

• Must be able to embody CIAT’s mission, vision, purpose and values

Position Type and Expected Hours of Work:

This is a variable hour position. Days and hours of work are usually Monday through Friday, but weekend and evening hours are required. Live classes are scheduled twice a week (Monday and Tuesday) from 6:00pm-9:30pm pacific time

Supervisory Responsibility:

This position has no supervisory responsibilities

Values:

Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.

• We are passionate about education and student success

• We value integrity and excellence in our employees and students

• We treat ourselves and our students with dignity and respect

• We believe in and encourage innovation at our school to better help our students succeed

• We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student’s success

• We are accountable for our actions and focus on improvements moving forward

• We have a growth mindset with a sincere belief that every student can do better and achieve their goals

• We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues

• We commit to an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives

• We foster lifelong learning and professional development

Physical Demands:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions:

• Essential functions of this role require sitting for extended periods of time

• Ability to type, use a computer to search for information and input information while speaking on the phone is required

• The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role

• The employee will be required to compute simple to simple mathematical calculations as a normal part of this role

Work Environment:

While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment.

Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to.

The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodation and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws.

This remote work policy is designed to comply with all relevant local, state, and federal laws.

AAP/EEO Statement:

California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology’s employees to perform their job duties may result in discipline up to and including discharge.

California Institute of Applied Technology California Institute of Applied Technology California Institute of Applied Technology.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

Pay Range:

$38—$42 USD

We know great candidates may not meet every single qualification listed. If this role speaks to you and you believe you could thrive here, we welcome your application.