Implementation Consultant

Implementation ConsultantAs an Implementation Consultant at Stampli, you will lead customers through successful onboarding, acting as a trusted advisor during one of the most critical phases of their journey. You will own implementations end-to-end, from kickoff through Go Live, ensuring customers are set up for long-term success across their ERP and Procure-to-Pay workflows.This is a hands-on, consultative role focused on discovery, solution design, configuration, and execution. Success is measured by implementation quality, customer adoption at go-live, and the ability to navigate complexity with confidence and clarity.Implementation Consultants at Stampli are experts in process, systems, and best practices, and they are expected to guide customers decisively, even when that means challenging existing workflows and pushing customers to reach their go live on time.Requirements1+ year of customer facing experience, combined with a foundation in ERP, accounting, accounts payable, or procure to pay gained through a relevant degree or hands on professional experienceAn educational or professional foundation in accounting, accounts payable, ERP software, financial operations, procurement, or a related area. Candidates may qualify through relevant work experience or a degree in accounting, finance, or a related fieldHands-on experience or curiosity and enthusiasm for learning accounts payable, procure to pay processes, and ERP systems such as NetSuite, Sage, or similar platforms, with the ability to understand how systems, data, and workflows connectDemonstrated success leading implementations in multi-stakeholder environments, including working with both operational teams and executive-level contactsAbility to confidently facilitate customer conversations where time is constrained and outcomes matter, guiding discussions toward decisions, next steps, and measurable resultsStrong project management skills with a disciplined approach to prioritization, follow-through, and driving work to completionConsultative mindset with the ability to balance customer needs, product capabilities, and best practices to deliver scalable solutionsExcellent customer-facing communication skills, with a focus on clarity, empathy, and building trust during high-impact momentsComfort working cross-functionally with Sales, Product, Support, and Customer Success, advocating for customers while minimizing friction and noiseAbility to operate effectively in fast-moving, ambiguous environments where products, processes, and priorities evolveProactive, solution-oriented approach with a strong sense of ownership and accountability for outcomesWhat You Will DoCustomer Discovery & Solution DesignLead in-depth discovery sessions to understand customer business processes, ERP environments, and AP workflowsAsk thoughtful, probing questions to uncover both stated requirements and underlying needsDocument current-state processes and design future-state solutions aligned to Stampli best practicesTranslate customer goals into clear implementation plans and configuration decisionsImplementation OwnershipOwn customer onboarding from kickoff through go-live, ensuring projects stay on track, and aligned with business goalsConfigure Stampli to support customer workflows while balancing flexibility with scalabilityProactively identify risks, dependencies, and gaps, and drive resolution before they impact deliveryMaintain ownership through the post go-live stabilization period, ensuring adoption, issue resolution, and a strong foundation for long-term successConsultative Guidance & Best PracticesConfidently recommend and advocate for best practices, even when they differ from a customer's current approachSet clear expectations around product capabilities, limitations, and timelinesHelp customers understand the "why" behind implementation decisions to drive adoption and trustThink creatively and propose multiple solution paths and recommend the most viable optionStakeholder Management & CommunicationBuild strong relationships through clear, timely, and professional communicationEffectively manage multiple stakeholders across accounting, IT, and leadership teamsLead customer meetings with confidence, structure, and clear next stepsStand firm when necessary while ensuring all parties walk away aligned and satisfiedEscalate and collaborate appropriately when issues ariseCross-Functional CollaborationPartner closely with Customer Success to ensure smooth handoff post go-liveSurface recurring implementation challenges, product gaps, and process trends to appropriate teamsYou Will GetThe flexibility of working from our Downtown Mountain View, CA office three days a week (Tuesday, Wednesday, and Thursday), with the option to work remotely for the remainder of the week.Full medical, dental, and vision insurance401(k) + employer matchAccess to cutting-edge AI tools, including ChatGPT Enterprise, to enhance productivity, support innovation, and streamline daily workflowsOpportunities and development for career and personal growthStrong and experienced leadership that supports your growth and successAn open-concept, modern workspace within an inclusive and dynamic scale-up cultureThe base salary range for this position is $80,000-95,000 plus bonus. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.Why Join Stampli?Stampli is revolutionizing financial operations with AI, far ahead of competitors. For nearly a decade, our AI assistant, Billy, has set the industry standard—processing $105B+ in invoices annually and saving millions of labor hours for 1,800+ customers. More than automation, Billy transforms finance teams by freeing them of manual work.Our explosive growth places us among the top tech companies at our stage, with exceptionally low churn. After conquering the Accounts Payable space, we're now revolutionizing the entire procure-to-pay (P2P) lifecycle with our new platform that "connects every dot from request to reconciliation."What sets us apart? We adapt to customers—not the other way around—integrating with 70+ ERPs in weeks, not months. Our customer-first approach extends to our award-winning workplace culture, with vibrant, global offices. We've earned multiple Comparably awards, including Best Company Outlook, Work-Life Balance, Compensation, Happiness, and Perks & Benefits.Here at Stampli, we build exceptional products with exceptional people. Join our dynamic team where your career will thrive in an environment that champions creativity, collaboration, and growth!