Quality Improvement Specialist

Grow with Purpose at Forward Service Corporation (FSC)Forward Service Corporation (FSC) is a nonprofit organization dedicated to empowering individuals to overcome barriers, achieve financial stability, and reach their full potential. Since our founding in 1979, we have provided workforce development, training, and supportive services across Wisconsin. Our work is guided by a people-first philosophy, a strong commitment to diversity and inclusion, and a belief that every person deserves the opportunity to thrive. If you're looking for a career where you can make a true difference—and feel great doing it—this is the place for you.Position: Pre-College Quality Specialist Location: Remote in WisconsinIn this role, you will help ensure the quality, compliance, performance, and continuous improvement of FSC's Pre-College programs. You will monitor program operations, analyze data and trends, support staff training, coordinate reporting and audits, and help ensure programs meet organizational standards and U.S. Department of Education requirements. As a key resource to Pre-College staff and leadership, your work will help promote consistent, high-quality services and positive outcomes for students.Position Overview – Key ResponsibilitiesMonitor program quality and compliance by conducting file audits, reviewing program requirements, identifying areas for improvement, and developing action plans in collaboration with the Pre-College Coordinator and staff.Manage program data and reporting by overseeing tracking systems, reviewing monthly data, coordinating required reports, supporting annual performance reporting, and ensuring information is accurate and timely.Support staff and program improvement through technical training, development of program materials and procedures, financial aid support, ongoing evaluation of service delivery, and collaboration with internal and external partners.Highlights of Employment at FSC:Competitive starting wage: $58,609.79 annually13 paid holidays, including Juneteenth & Indigenous Peoples' DayGenerous paid time off beginning at four weeks annuallyComprehensive benefits package, including: HMO & Dental100% company-paid Vision, Life, and Disability InsuranceMatching 401(k) planA professional environment with a strong culture of support and respectPreferred Qualifications:Bachelor's degree and three or more years of related work experience, including experience with TRIO federal regulations, grant compliance, Blumen database, and Upward Bound annual performance reports, or an equivalent combination of education and experienceKnowledge of TRIO federal regulations, grant compliance requirements, and Upward Bound performance reportingStrong analytical, organizational, written communication, and interpersonal skillsAbility to manage multiple priorities, projects, deadlines, data systems, reporting requirements, and quality assurance activities with accuracy and attention to detailAbility to communicate complex program requirements and compliance information clearly and build effective relationships with staff, leadership, vendors, educational partners, and community partnersProficiency with Microsoft Office 365, Blumen, Google Workspace, database systems, digital forms, and virtual meeting platformsValid driver's license, acceptable driving record, and a working vehicle as required by FSC's insurance carrierApply TodayAt FSC, you'll find more than a job—you'll find purpose. If you are detail-oriented, analytical, and passionate about ensuring programs operate with quality and integrity, we encourage you to apply. Join a team where your expertise will help strengthen Pre-College programs and create meaningful opportunities for students to succeed.At Forward Service Corporation we seek diversity. Differing perspectives lead to innovation. We are an equal opportunity employer and invite applications from candidates from all backgrounds. All qualified candidates will receive consideration for employment and promotion without regard to age, ancestry, arrest or conviction record, color, creed, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity or veteran status.