Shift Manager

JOB SUMMARY The Shift Manager will oversee the day‑to‑day operation and direction of team members during assigned shifts to ensure outstanding service and guest satisfaction. The incumbent will be responsible for restaurant operations during shifts when management is not present. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner. RESPONSIBILITIES Manage each shift and the issues that occur during the shift such as tardy employees, customer complaints, food delivery, etc. Complete all daily paperwork at the unit level including red book information, shift inventories and all other necessary paperwork to insur[E] the unit's profitability. Maintain the highest standards of cleanliness and sanitation in your unit. Enforce all brand standards, company policies and procedures. Train all levels of staff in proper operations of the unit for POS systems and back of house functions to all levels of front of house operations. Ensure that each customer is completely satisfied during their visit. Represent the company with professionalism at all times. QUALIFICATIONS Ability to communicate effectively with all hourly associates. Ability to cover all shifts during the normal operation of the unit. Previous restaurant experience required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Huddle House Corporate. #J-18808-Ljbffr