Cyber Resilience Business Analyst

job summary:

Randstad Technologies is seeking a Senior Cyber Resilience Business Analyst to support a high-profile enterprise client based in Washington, DC. In this role, you will act as a pivotal bridge between cybersecurity teams, IT operations, and key business stakeholders to safeguard critical enterprise platforms against cyber disruptions. You will facilitate operational readiness assessments, elicit and manage functional and technical resilience requirements, support tabletop exercise planning and recovery testing, and translate business continuity frameworks into actionable system specifications. Ideal candidates will bring deep expertise in business process modeling and requirements traceability, along with exposure to mission-critical, high-availability customer-facing systems (such as reservation platforms, point-of-sale, and e-commerce networks).

location: Washington, Washington, D.C.

job type: Contract

salary: $50 - 60 per hour

work hours: 9am to 5pm

education: Bachelors

responsibilities:

Requirements Elicitation & Traceability: Lead cross-functional workshops to elicit, analyze, validate, and document functional, technical, and business requirements supporting cyber resilience and operational continuity frameworks.

Resilience & Continuity Planning: Partner with technical and risk leaders to design and execute cyber resiliency initiatives, operational readiness assessments, failover scenarios, and business recovery coordination workflows.

Process Modeling & Solution Design: Create detailed "as-is" and "to-be" process models, workflow diagrams, sequence diagrams, and activity models to identify vulnerabilities and optimize recovery pathways across distributed enterprise systems.

Exercise & Testing Coordination: Collaborate on disaster recovery (DR) simulations, tabletop exercises, and User Acceptance Testing (UAT); build comprehensive test cases and manage traceability matrices using tools such as HP Quality Center.

Metrics & Status Reporting: Define and track key resilience metrics, customer impact indicators, and recovery time targets; prepare executive-ready status reports, dashboards, and escalation pathways.

Stakeholder Management & Facilitation: Drive alignment across IT security, operations, and business units to ensure strict compliance with internal controls, governance policies, and industry resiliency standards.

Change Enablement & User Adoption: Develop comprehensive user documentation, operating runbooks, and training materials to support change management and ensure sustained organizational readiness.

qualifications:

Experience: 5+ years of progressive experience as a Business Analyst, Technical Analyst, or Systems Analyst supporting large-scale enterprise systems, business continuity, disaster recovery, or cybersecurity initiatives.

Methodologies & Analysis: Demonstrated mastery of business analysis methodologies, business process re-engineering, requirements lifecycle management, and root-cause problem resolution.

Technical Acumen: Hands-on experience with testing and requirements tools (e.g., HP Quality Center / ALM), collaboration tools (Microsoft SharePoint, Visio, Office Suite), and familiarity with enterprise platforms (such as SAP, Ariba, or customer transaction/e-commerce architectures).

Domain Knowledge: Prior exposure to travel, airline, transit, or high-volume operational environments (e.g., ARROW, reservation systems, kiosks, POS systems, or mobile distributed architectures) is strongly preferred.

Certifications: Certified Business Analysis Professional (CBAP) or relevant certifications (e.g., PMI-PBA, CBCP, or cybersecurity/resilience-related credentials) are highly desirable.

Education & Communication: Bachelor's degree in Computer Science, Information Systems, Business Administration, or related discipline (or equivalent practical experience); exceptional written and verbal communication skills with proven ability to present complex scenarios to non-technical stakeholders.

skills:

business process modeling,collaboration tools,IT security,cybersecurity initiatives,disaster recovery,distributed architectures,enterprise systems,HP Quality Center,Information Systems,Computer Science,IT operations,Microsoft SharePoint,Visio,Office Suite,requirements traceability,SAP,Ariba,user documentation,Communication,written and verbal communication skills,Coordination,resilience,problem resolution,User Acceptance Testing (UAT),Business Administration,business analysis,Business Analysis Professional,Cyber Resilience,business continuity,Continuity Planning,business process re-engineering,business requirements,assessments,Certified Business Analysis Professional (CBAP),Change Enablement,change management,dashboards,system specifications,e-commerce,workflow diagrams,governance,internal controls,kiosks,lifecycle management,Metrics,operational readiness,point-of-sale,POS systems,Process Modeling,process models,recovery testing,Requirements Elicitation,reservation systems,risk,safeguard,sequence diagrams,Stakeholder Management,Technical Acumen,Testing,Traceability,User Adoption,vulnerabilities,workflows

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.