Solid Waste Management Inspector

Performs technical office and field inspection work in the enforcement of the City’s refuse and recycling ordinances, rules and regulations. Duties may vary depending on assignment. Responsibilities Inspects and monitors commercial, private properties, alleys and trash containers for compliance in regards to City codes and health regulations; tags containers for violations and notifies businesses or residents of violation verbally or in writing. Investigates and resolves complaints from private refuse haulers and businesses regarding unsanitary conditions, lack of access or other problems. Enforces the City’s solid waste ordinances, rules and regulations by inspecting sites, containers and structures to determine compliance; communicates violations to persons responsible and follows up to ensure that necessary corrections are made; prepares reports regarding enforcement problems. Receives and investigates customer complaints regarding billing, sanitation and recycling services; explains services provided and resolves related complaints. Assists managers with call-ins and requests for public contact, or calls generated by Equipment Operators and follows up with residents. Coordinates with the supervisor or service representative marketing commercial refuse service and service needs and fees for new commercial accounts including type of service, capacity, location and access. Researches, analyzes and then reviews the impact of new Federal, State and county regulations regarding solid waste collection and disposal with the supervisor. Delivers notices to sanitation customers and assists substitute drivers with route information. Operates a two-way radio to receive and dispatch information. Monitors and enforces commercial refuse hauler permit program to assure that commercial refuse haulers are in compliance with permit requirements and City code. Issues notices of ordinance violations and may testify in court. Maintains master list of current and previous customers as well as 90- gallon container locations where applicable. Prepares statistical reports on container usage, community participation in recycling or enforcement problems. Educates diverse groups of people by explaining solid waste refuse and recycling policies and procedures; creates and revises brochures and booklets regarding services provided; makes presentations about solid waste and environmental awareness to businesses, schools and associations. May provide lead supervision over crews in absence of crew leader and/or supervisor. May deliver 90 gallon containers to new residents and to residents purchasing additional containers. Makes repairs to containers when needed. Operates assigned city vehicles. Performs other related duties as assigned. Qualifications One year of college level coursework in environmental science, business or related field and one year of experience in public contact work involving municipal services, preferably in solid waste collection. Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education. Knowledge of: Technical aspects of solid waste management and chemical properties of solid waste Methods and equipment involved in providing solid waste collection services Federal, State and local regulations governing solid waste collection services Microsoft Office products and related software Safe work practices Skill in: Operation of 2-way radios Safe work practices Ability to: Effectively operate computers and pertinent software including, but not limited to, NorthStar, Microsoft Office (including Excel, Word and PowerPoint), etc. Accurately prepare reports, maintain records and present facts clearly and concisely Apply effective customer service skills and exercise independent judgment in the resolution of conflicts Learn the city organization and services provided Create, update and maintain records and activity reports Monitor accounts and identify and resolve problems Communicate effectively verbally and in writing Analyze and interpret City codes, ordinances and regulations Interpret County, State and Federal regulations relating to the protection of the environment with emphasis on hazardous waste collection, storage and disposal Establish and maintain effective working relationships with city employees and the general public Operate city vehicles Special Requirements Valid Arizona driver's license. Must operate assigned city vehicles on a regular basis. Schedule may include rotating shifts, standby duty, call back, weekends, holidays, evenings and overtime as needed. This position is classified as safety-sensitive which requires candidates to successfully undergo drug and alcohol testing prior to employment. They will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. A post-offer physical assessment is required. The City of Glendale will incur the cost of all required testing. Success Factor Classification Level Foundational Physical Requirements Requires lifting of up to 50 pounds, walking, bending, stooping, and considerable driving. Must be able to enter and exit a pick-up truck or other assigned vehicle. Enters, exits, and operates city vehicles. Field setting; minimal office setting. Exposure to hazardous materials and weather extremes. Hazards may be controlled through the exercise of safety precautions. #J-18808-Ljbffr City of Glendale (AZ)