Peak Time Floating FSR (Teller)

Job Opportunity

Part-time position currently available in Quakertown, PA.

Hours and Locations:

Monday through Friday from 10:00 a.m. to 3:00 p.m., and various weekends as needed. Primary work locations are Quakertown, Coopersburg, and Pennsburg. Work locations could vary based upon staffing needs.

General Duties and Responsibilities:

• Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
• Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
• Cross-sells deposit and loan products and refers customers to appropriate person or department.
• Performs paying and receiving teller functions accurately and balances cash drawer at the end of the day.
• Must be proficient in all aspects of the role of Financial Service Representative.
• Able to relate to other people beyond giving and receiving instructions.
• Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
• Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
• Ability to travel between branches.
• Assumes additional job-related duties as requested including the ability to work at any branch location.

Required Training, Experience, and Education:

• Regularly required to stand for prolonged periods of time.
• Successful experience working with customers and co-workers.
• Must complete basic FSR training and new accounts training within the first 6 months of employment.
• Ability to lift and maneuver 25-50-pound coin bags.
• Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs.
• Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
• Fulfill QNB compliance in operations and security by adhering to government regulations, QNB policy, and established procedures.

Desirable Knowledge, Abilities, and Skills:

• Operate an on-line teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, and Excel).
• Previous or current bank experience desired, but not required.