Operations Manager

What You’ll Do The Operations Manager works in collaboration with the Clinical Operations Manager to ensure smooth and efficient day-to-day operations at their program. As a central partner to both the clinical and operations teams, the Operations Manager helps create a safe, responsive, and healing environment that allows staff to thrive and patients to feel supported every step of the way. Responsibilities Key responsibilities include: Hiring, training, scheduling, and supervising direct care staff to support the highest-quality patient care Collaborating in the client admission process to facilitate a smooth and compassionate transition into care Overseeing daily program scheduling to create a structured therapeutic experience for all clients Fostering a culture of accountability and excellence by ensuring compliance with all regulatory, licensing, and safety requirements Serving as a positive role model and mentor for direct care staff; providing feedback, coaching, and training Becoming certified as a CPI (Crisis Prevention Institute) Trainer within your first 30 days, after which you’ll lead and reinforce CPI and deescalation training across assigned teams What Makes You a Great Fit Bachelor’s degree or equivalent experience in behavioral health operations (required) Minimum one (1) year of experience working with adolescents or young adults and their families in a mental healthcare setting (required) At least two years of experience in a supervisory or management role (preferred) Compassionate and clear leadership style that brings out the best in people A problem-solver who can streamline processes and lean into opportunities The courage and self-confidence to make hard decisions in a fast-paced environment #J-18808-Ljbffr Newport Healthcare