SALES ASSOCIATE - ELECTRICAL AND PLUMBING EXPERIENCE REQUIRED

Job Description

Job Description

About the Role:
Stoney Creek Ace Hardware in Whitsett, NC is looking for a knowledgeable and customer-focused Sales Associate with hands-on electrical and plumbing experience to join our team. If you love helping people solve problems and have a passion for the trades, this is the perfect opportunity to turn your expertise into a rewarding retail career. Come be part of a team that takes pride in being the helpful hardware folks in our community!

Responsibilities:

• Assist customers in locating and selecting electrical and plumbing products, parts, and supplies
• Provide expert advice and troubleshooting guidance for electrical wiring, fixtures, pipe fittings, and related projects
• Maintain product knowledge across a wide range of hardware categories to support upselling and cross-selling
• Stock, organize, and merchandise electrical and plumbing departments to ensure a clean and shoppable floor
• Process customer transactions accurately at the register using POS systems
• Build lasting customer relationships through friendly, knowledgeable, and helpful service
• Receive and process incoming inventory and assist with store stocking as needed

Requirements:

• Demonstrated hands-on experience in electrical and/or plumbing trades or related field
• Ability to read and interpret basic wiring diagrams, pipe schematics, or product specifications
• Strong customer service skills with a friendly, approachable demeanor
• Retail or hardware store experience is a plus
• Ability to stand for extended periods and lift up to 50 lbs
• Reliable, punctual, and a strong team player
• Computer skills required
• High school diploma or equivalent preferred

About Us:
Stoney Creek Ace Hardware is a locally trusted hardware destination serving the Whitsett, NC community with quality products and the kind of personalized service you just can't find at the big box stores. Our customers keep coming back because they know they'll always get honest advice and real solutions from people who genuinely care. Our team members love working here because of the supportive environment, the opportunity to share their expertise, and the pride that comes with being a neighborhood staple.