Asset Protection Officer

The starting pay range for this position per hour is $25.00 - $27.00. The full pay range for this position per hour is $25.00 - $42.50. Pay is based on several factors which vary based on position, including labor markets, education, work experience and certifications. Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Role Overview The Assets Protection (AP) teams function to keep our guests, team and brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing theft and fraud to ensure product is available for our guests. They also build relationships inside and outside of Target, including store leaders and public safety officials. Responsibilities Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience. Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations. Actively observe and provide feedback, hold team members accountable while recognizing great guest experience moments. Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align the team on the right behaviors and execution. Support total store sales and increase profitability by ensuring products are in stock and available to our guests. Welcome and engage guests at the front of the store and on the sales floor. Influence and validate physical security and safety processes; participate in store response and emergency crisis situations; create security plans for in-store events. Support your leader in educating teams on emergency preparedness and physical security procedures. Develop, coach and lead team members to elevate their skills and expertise, per direction from your direct leader. Anticipate staffing needs and support your direct leader to effectively talent plan around a culture of accountability through clear expectations and performance management. Identify theft and shortage trends in your store. Identify short‑age risks in key areas and support leaders across the store to develop tactics that will reduce shortage and drive profitable sales. Work a schedule that aligns to guest and business needs based on security and theft patterns (including early morning/overnight shifts, evenings and weekends). Develop team schedules and adjust based on security and theft trends with leader validation. Own the prevention, identification and resolution of external theft incidents. Resolve theft using good judgement and conduct apprehensions while adhering to policy and procedures. Initiate, investigate and resolve internal investigations as directed by AP leader or direct leader. Educate store leadership on merchandise protection best practice and audit execution. Implement and follow up on operational changes as directed by your direct leader. Support your direct leader to educate and support store teams on operational shortage priorities. Order merchandise protection devices as needed to support the minimum standards for your store. Review and manage the allocated budget and adhere to guidance in the Merchandise Protection Best Practice on Workbench. Communicate AP priorities to the team, peers and leadership. Build a relationship of trust and accountability with your leader and Store Director. Maintain relationships inside and outside Target, including district and store leaders and law enforcement. Ensure our teams and tactics maintain Target’s reputation. Collaborate with retail organization partners to analyze industry trends and enhance security. Evaluate and recommend candidates for open positions and develop a guest‑centric team at the direction of your direct leader. Support team onboarding and learning, and close knowledge and skill gaps through training and experience. Demonstrate a culture of ethical conduct and compliance; lead the team to work in the same way and hold others accountable. Hold team members accountable to expectations set by your direct leader. Maintain all required training. Serve as first responder for in‑store safety incidents (e.g., security, weather, etc.), executing Target's procedures and best practices. Lead and demonstrate a culture of safety by modeling and recognizing safe behaviors, identifying and correcting hazards in partnership with store leaders. Execute safety program management routines such as Monthly Safety Meetings/Observations. Participate in legal proceedings as necessary to represent Target’s interests. Model the execution of physical security processes to enhance the in‑store security culture. Support merchandise protection strategies across the total store, including storage and application as directed by best practices. Address store needs (emergency, regulatory visits, etc.). All other duties based on business needs. Qualifications Must be at least 18 years old and hold a high school degree or equivalent. Meet any state or local licensure and/or other legal requirements related to the position. Prior retail and/or loss prevention experience preferred, but not required. Ability to lead and hold others accountable. Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed. Work independently and as part of a team. Manage workload and prioritize tasks independently. Welcoming and helpful attitude. Effective communication skills. Access all areas of the building to respond to guest or team member issues. Interpret instructions, reports, and information. Climb up and down ladders. Apprehend subjects in accordance with company policy. Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance. Ability to work a flexible schedule (e.g., nights, weekends, and holidays); reliable and prompt attendance necessary. Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Target will consider qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to View email address on click.appcast.io. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed through this channel. #J-18808-Ljbffr