IT Programmer/Analyst Intern

IT Intern

CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 38 active terminals, six pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 807,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry. At CITGO our people are our most important resource. Our core values are Safety, Integrity, Respect, Accountability, and Care.

Job Summary

The IT intern will play a pivotal role by supporting system upgrades, application deployments, risk and compliance assessments, infrastructure management, and end-user support to ensure robust, secure, and efficient technology solutions. Gather and analyze information and provide specifications for solutions. This position will be located at our Corporate Headquarters in Houston, TX. This will be an ongoing internship - NOT summer only.

Minimum Qualifications Required:

• Must be currently enrolled in a Bachelor's or Graduate degree program in Computer Science, Management Information Systems, or related field.
• Bachelor's degree candidates must have at least a sophomore standing or higher.
• Overall GPA of 3.0 or above (A=4.0) and must provide proof of GPA at time of hire to verify eligibility requirements.
• Extensive use of Microsoft Excel for technical analysis and reporting.
• Ability to write and implement CMD scripts to automate routine processes and optimize workflows.
• Learn and gain skills to provide system and application upgrades in an enterprise setting.
• Learn and gain skills to provide IT risk, compliance, and vulnerability remediation practices.
• Familiarity with server, network, and device management concepts.
• Experience or knowledge of SQL and basic database reporting.
• Need strong troubleshooting abilities and attention to detail.
• Ability to manage multiple tasks and communicate effectively with technical and non-technical stakeholders.

Preferred:

• 20-40 hours per week

Job Duties

• Systems Upgrades & Installations
• Perform upgrades and installations for software in various environments.
• Execute server upgrades for key applications, for software such as Maxevera, Teammate, and PCS.
• Install, upgrade, and troubleshoot a wide range of enterprise applications for end-users.
• Support installation and configuration of software.
• Remote Support & User Management
• Manage remote support tool user and group assignments (e.g., Bomgar), including configuration, installation, and access provision.
• Security, Risk & Compliance
• Assist with conducting risk assessments for multiple software (e.g., Key Café, Xcelerate, iOffice).
• Support vulnerability remediation activities for specialized systems and servers by providing security patches.
• Update and manage website certificates to maintain secure and compliant operations.
• Infrastructure & Device Management
• Perform camera server firmware upgrades and assist with hardware replacements and network configuration for modernization projects.
• Support implementation projects for conference room technologies (e.g., Chromecast, Clickshare).
• Duplicate and upgrade servers as needed for operational efficiency.
• Database & Reporting
• Aid in database migration processes, ensuring data integrity and system performance improvements (e.g., PCS database).
• Generate regular reports using SQL queries (e.g., weekly Raptor SQL reports) to support stakeholders.
• Project Contributions
• Provide technical and operational support for key projects (e.g., CAI Project), sometimes using Excel for tracking, reporting, and data analysis.

Job duties displayed above are not all-inclusive, site-specific responsibilities may be assigned.

Here are the incentives we offer:

• Remote Work options available for eligible positions
• Options are department and/or location specific
• 9/80 Work Schedule Option (where applicable)
• Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees
• Paid Vacation Time
• Company-Paid Holidays
• Caregiver Leave
• Excellent 401(k) Match
• Pension Plan
• Performance Incentive
• Company-Paid Sick Leave and Long-Term Disability
• Medical, Dental, & Vision Plans; FSA and HSA options
• Company-Paid Life Insurance for Active Employees
• Healthy Rewards Program
• Service Awards Program
• Educational Assistance Plan
• Dependent Children Scholarships
• Reimbursement for Gym Membership
• Employee Discount Programs
• On-site Health Clinic (select locations)
• On-site Cafeteria (select locations)
• On-site Credit Union and ATM (Corporate office only)
• On-site Fitness Center (select locations)

PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID - 1882