Hotel Front Desk

Front Desk AgentGaidos Seaside Inn is looking for an upbeat and friendly individual to be a Front Desk Agent. Our front desk agents are the main point of contact and must be able to provide information to potential guests in a friendly, professional manner.Position Summary:Answer all telephone calls in a clear, understandable manner using proper phone etiquetteKnowledge of all the properties amenities and entitiesKnowledge local points of interest and activitiesMake reservationsCheck guests in and outAnswer guest inquires or concerns in a courteous and professional mannerFollow company operations and procedures.Operate switchboardArrive to work in uniform with a clean, professional appearance.Treat fellow associates with respectBe a team player willing to help fellow associatesCoordinate with housekeeping staff to ensure rooms are cleaned and ready for guest useJob Requirements:Prior experience as a front desk agent preferredBilingual preferred (Spanish and English)Knowledge of hotel reservation software i.e., Visual MatrixMust be available to work weekends, days, nights, and holidaysMust have a high school diploma or equivalentStrong computer skillsStrong attention to detailExcellent time management skillsExcellent communication skillsAbility to multitaskAbility to stand for long periods of time #J-18808-Ljbffr