Senior Critical Facilities Technician
T5 Data Centers
Senior Critical Facilities TechnicianForever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!The worlds biggest companies trust T5 with their data center operations.At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we're proud to foster an inclusive culture of excellence and progression thats dedicated to serving our customers.Commitment to Diversity & Military VeteransBattle-Tested Leadership Experience100% Data Center FocusedOwner-Operator MindsetRESPONSIBILITIES The Senior Critical Facilities Technician (Sr. CFT) is responsible for all aspects of data center operations related to critical and non-critical infrastructure, equipment, and systems. This lead role will help set the standard of operating with an unwavering attitude and commitment to safety and reliability within the Data Center. The Sr. CFT will drive continual improvements to the operational excellence of the data center by leading by example by adhering to company standards and industry best practices. They will have a mindset of ongoing learning and development, and will be responsible for daily hands-on training and development of junior technicians. They will be required to complete Level I training within 30 days of employment, and Level II training within 60 days of employment. As a member of the company's Facilities team, the Sr. CFT will be responsible for providing field level technical expertise and program management for the maintenance and operation of the site infrastructure and base building support systems. This individual should be prepared to stand-in and assume a supervisory role in the absence of the CFM and/or ACFM as required.Operate and maintain critical and non-critical data center infrastructure equipment and systemsAssist the CFM/ACFM to lead the CFT team to deliver total availability (100% uptime) while minimizing risksMonitor power, cooling capacity, and environmental conditions within the data hallsResponsible for providing technical expertise and leadership in mechanical and electrical support systems related to maintenance, troubleshooting, and daily operation including: power distribution systems, emergency power, HVAC, heat rejection systems, fire alarm, and suppression systemsProvide training and expertise for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center workAssist with all preventive maintenance inspections on data center electrical and mechanical equipmentAssist with the planning, scheduling, and execution of all electrical and mechanical corrective issues within the Data Center to ensure resolution while minimizing risk; properly communicate issues to the appropriate chain of commandTroubleshoot and document technical issues, escalate as appropriate, and ensure complete issue resolutionRespond to emergencies and critical issues as necessary and support a team approach to all activitiesParticipate in the development, review, and execution of operating proceduresPerform quality control reviews of processes and completed projects to ensure accuracy, clarity, and continual improvementAssume an ownership stake in the ongoing evolution and operation of the facility Computerized Maintenance Management System (CMMS)Audit CMMS work-orders, equipment history records, and schedules to help maintain 100% accuracy in documentationAssist with the development, continued-improvement, and enforcement of Data Center standards and policiesAssist the CFM/ACFM to manage assigned workflow tasks in order to provide timely turnaroundMaintain strict adherence to change control activitiesParticipate in facility training programs by contributing to content/expertise on a regular basisWork closely with the CFM/ACFM and other key personnel on daily data center managementHelp manage access and documentation of outside contractorsEnsure all vendors and customers are abiding by critical facility work rulesEnsure facility rounds and shift-turnover sheets are completed and filed appropriately at the beginning/end of each shiftAssume a lead role in managing certain aspects of the day-to-day operation (Ordering supplies, receiving and accounting for supplies, setting the training calendar, etc.)Participate in construction oversight and commissioning as directed by the CFM/ACFMAssist with the provisioning of new customer services (cabinets, power, fiber, other services), as requiredWork shifts to support 24x7 data center operation, and have flexibility in work hours to cover other shiftsAdhere to all federal, state, and local safety lawsComplete other such duties consistent with your role as you may be assigned by T5FM managementEDUCATION OR EQUIVALENT EXPERIENCEHigh school degree, requiredPrior military or technical school training, preferred3+ years experience in Mission Critical Environments, preferredElectrical or mechanical licensure, preferred
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