ServiceNow Architect

Job Description

Job Description

Must Have Technical/Functional Skills:

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• 12+ years of experience in Solution Architecture and at least 5+ years of experience in ServiceNow ecosystem as an Architect.
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• At least 2 implementation project experiences, one of which is for large customers.
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• Strong knowledge of ServiceNow Platform
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• Experience implementing multiple products of ServiceNow.
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• Lead CMDB health improvement initiatives focusing on completeness, correctness & compliance
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• Implement Common Service Data Model (CSDM) best practices.
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• Experience with upgrades, simplification of customizations. Enable rapid upgrades to new features and innovations that drive new value
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• Assists in developing standards and practices for maintaining the health of the ServiceNow platform, helps develop standards and practices for maintaining the ServiceNow architecture model
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• Provides technical guidance in platform development and platform- wide solutions
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• Ability to work in a consulting & advisory role with customer.
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• Assesses health (performance, manageability, usability, scalability, upgradability, and security)
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• Create detailed strategy that is aligned with the client's short- and long-term needs
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• Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively.
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• Ability to solve problems, troubleshoot, manage technical escalations.
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• Adhering to best practices, check if our architecture and design decisions align with ServiceNow best practices
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• Alignment to out-of-the-box, Ensure we are taking advantage of pre-built capabilities in order to help minimize the amount of customization on the platform
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• Experience in migrating between various environments in ServiceNow using Update Sets, XMLs, Cloning, Deployments.
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• ServiceNow Certified Technical Architect (CTA)
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Roles & Responsibilities:

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• Assists in developing standards and practices for maintaining the health of the ServiceNow platform, helps develop standards and practices for maintaining the ServiceNow architecture model
\n
• Provides technical guidance in platform development and platform- wide solutions
\n
• Ability to work in a consulting & advisory role with customer.
\n
• Assesses health (performance, manageability, usability, scalability, upgradability, and security)
\n
• Create detailed strategy that is aligned with the client's short- and long-term needs
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• Work closely with the Customer platform team to develop ServiceNow roadmap in alignment with Business objectives and Industry trends
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• Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively.
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