Technical Program Manager - AI Transformation

Overview Mulligan Funding, headquartered in San Diego, provides working capital (up to $5M) to small and medium-sized businesses. Since 2008, we have focused on a collaborative, innovative, customer-focused approach. We are transforming our small business lending platform through automation, data, and AI to modernize core lending workflows—pre-underwriting, underwriting, and sales—with the goal of increasing operating efficiency, improving unit economics, and upgrading the customer experience. Establishing an AI-first approach, using automation and modern tooling to improve efficiency and scale, is a key enabler in our mission to provide affordable access to credit to small businesses. We are seeking a Technical Project Manager (TPM) to serve as the execution lead within our AI Transformation Pod. This role partners with the AI Program Lead and engineering team to translate AI-driven product vision into structured, production-ready delivery plans. The TPM will own end-to-end execution of AI-enabled initiatives across pre-underwriting, underwriting, sales, and other workflows, requiring strong technical fluency, systems thinking, and the ability to operate in a regulated lending environment. This is not a traditional project coordination role; the TPM will influence technical design decisions, sequence complex dependencies, and ensure AI capabilities are deployed safely, efficiently, and at scale. Responsibilities Translate AI-driven business opportunities into detailed technical execution plans Break initiatives into phased milestones aligned with product, engineering, and risk requirements Define scope, dependencies, timelines, and success metrics Identify required vendor integrations and cross-functional inputs Partner with engineers to define system architecture, orchestration patterns, and integration approaches Coordinate dependencies with Data Engineering, Data Science, and Salesforce teams Ensure solutions integrate with Salesforce workflows and case management, AzureML-deployed models, and external vendors Establish release plans and rollout strategies Ensure appropriate logging, auditability, and version control Maintain risk and dependency tracking across initiatives Define fallback paths and exception-handling mechanisms before deployment Coordinate model deployment cycles with AzureML and applied AI engineers Ensure evaluation, monitoring, and performance tracking frameworks are defined Align AI outputs with business-defined confidence thresholds and routing logic Serve as the primary execution liaison between AI Program Lead, engineering, operations, data teams, and other stakeholders Communicate progress, risks, and trade-offs clearly to leadership Qualifications 5-10 years of experience in Technical Program Management, Engineering Program Management, or related roles Bachelor’s degree in Computer Science, Engineering, or a related technical field Master’s degree in a quantitative or technical discipline is strongly preferred Demonstrated experience leading delivery of AI, machine learning, or data-driven systems in production environments Strong understanding of API integrations, workflow orchestration systems, Salesforce or similar CRM/workflow platforms, and cloud environments (Azure preferred) Experience coordinating model deployments or ML-enabled systems is strongly preferred Experience in fintech, lending, or other regulated industries is highly desirable Proven ability to manage ambiguity and structure complex, cross-functional initiatives into executable plans Strong analytical skills with knowledge of small business risk management and underwriting principles Knowledge of merchant transaction data and ability to create deep insights and credit strategy based on the same Experience implementing risk logic within a decision engine Ability to combine data insights with strong business judgment to calibrate risk models and underwriting strategy Strong communication and interpersonal skills to influence stakeholders We offer Medical, vision, and dental benefits Flexible Spending Accounts (FSA) for eligible healthcare and dependent care expenses A 401(k) with matching contributions Paid time off, including sick leave, vacation, and holidays Paid parental leave for growing families A Lifestyle Spending Account (LSA) for wellness expenses Life and AD&D coverage with options for additional coverage A Learning Stipend for professional development Employee Assistance Program (EAP) and travel assistance services Complimentary snacks and refreshments in the breakroom Referral program to reward top talent Company events to connect and grow together Mulligan Funding is an Equal Opportunity Employer (EOE) and hires without regard to age, race, religion, gender, national origin, sexual orientation, disability, or veteran status. We may use AI tools to support parts of the hiring process; these tools assist our recruitment team but do not replace human judgment. Final hiring decisions are made by humans. If you would like more information about data processing, please contact us. A reasonable estimate of the salary range for this role is $171,800 to $212,400 per year. Mulligan Funding considers a variety of factors including market data, relevant experience, skills, education, and certifications in determining compensation. #J-18808-Ljbffr Mulligan Funding, LLC