Sales Manager
Lodgco Hospitality
Sales Manager Opportunity At Fairfield Inn & Suites - Jacksonville AirportAt Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. Join our team today! This role involves managing and implementing sales strategies for the hotel and collaborating with various groups. If you are passionate about sales and hospitality, and eager to boost hotel revenue while crafting memorable experiences for guests, this opportunity could be the ideal match for you!Benefits We OfferCareer development & work-life balanceDay-1 health benefitsPaid time offTeam member discounts401(k) with company matchIncentive-based bonus potentialAnd more!Job Summary: The Sales Manager is responsible for creating and executing the overall sales strategy for the property.Essential Job Functions:Develop and execute marketing and sales strategies for each hotel/deployed segment (Marketing Plan, Quarterly action plans)Execute key brand initiativesEnsure brand website has correct and relevant informationDemonstrate guest service by responding to guests' needs promptly and with enthusiasmKnowledge of all corporate and group business in the market and where that business staysSolicit new business from key demand generators by deployed segmentIdentify and maintain communications with the hotel's key accounts and re-solicit repeat businessDevelop relationships within community to strengthen and expand customer baseAttend local networking, trade show, and CVB eventsMarket the hotel through local advertising, blitzes, direct mail, etc.Read and understand sales budgets while meeting and/or exceeding budgeted revenueParticipate in weekly revenue meetingsComplete Displacement Analysis as neededComplete weekly and monthly sales reportsReview daily reports for new opportunities and analyze for revenue opportunitiesAnalyze competition's strengths and weaknesses for each market segmentMeet or exceed weekly/month activity goals (site tours, sales calls, tele-prospecting and cold calls)Maintain account files in sales CRM with all activities tracked for each accountCreate customer correspondence as required – sales agreements, proposals, bi-annual account reviews and thank you lettersConfirm all groups and meeting details prior to arrivalCommunicate with hotel team for execution of group's needs (BEO's and group resumes)Greet meeting/event contacts for each meeting and confirm clients' expectations. (GM/AGM to assist)Maintain a tracking system for all meetings and groups. All groups are to be loaded in the sales CRMBuild and maintain group blocksExecute in house referrals and solicitation programsHold front desk accountable for accurate account tracking in reservation systemComplete and distribute group resumes to the operations staff prior to the posting of the weekly schedules to ensure proper staffing levelsOther Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Competencies:Customer/client focus with ability to negotiate and close salesExcellent verbal communication, phone, and presentation skillsBusiness acumen and computer software skillsTime management and problem-solving skillsSelf-motivated, well-organized and goal-orientedRequired/Preferred Education and Experience:1-2 years of sales experience, preferably in hospitalityHospitality or business degree is a plusAdditional Eligibility Qualifications:Valid driver's license and safe driving record – satisfactory criminal background screening required – professional referencesSupervisory Responsibility:This position does not manage other employeesPhysical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds occasionally.Expected Hours of Work:Some flexibility of hours is allowed, but the employee must be available during core business hours (generally recognized as 8 am to 5 pm Monday – Friday) expectation is approximately 40 hours per week. Occasional evening and weekend work is required.EEO Statement:In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.Notice of E-Verify Participation:Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents:E-Verify Notice of ParticipationRight to WorkBy continuing with this application, you acknowledge that you have been informed of our participation in E?Verify and have had the opportunity to review these notices.
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