Assistant General Manager

Assistant General Manager at Home2 Suites Nokomis Casey KeyThe Home2 Suites Nokomis Casey Key is seeking an enthusiastic and driven Assistant General Manager to help lead hotel operations, develop team members, and create memorable guest experiences. This is more than an operations role. It's an opportunity to make a meaningful impact on hotel performance, team culture, and guest satisfaction while preparing for future leadership advancement within a growing hospitality organization.Why You'll Love This OpportunityPlay a key leadership role in hotel operations and performanceDevelop and mentor team members across multiple departmentsGain valuable experience in revenue management, sales, HR, and financial operationsBe part of a company that prioritizes internal promotion and career growthWork alongside a collaborative team committed to exceptional hospitalityJob Summary: As the Assistant General Manager, you'll partner closely with the General Manager to drive results, support daily operations, and foster an environment where both guests and employees feel valued.Leadership & OperationsServe as Manager on Duty and oversee hotel operations in the absence of the General ManagerLead by example to create a positive, service-focused cultureSupport daily operations across Front Desk, Housekeeping, Maintenance, and Guest ServicesEnsure brand standards, guest satisfaction, and operational excellence are consistently achievedRespond to guest concerns and resolve challenges professionally and effectivelyTeam DevelopmentAssist with hiring, onboarding, training, coaching, and employee developmentPromote accountability while fostering a positive and engaging team environmentHelp create a culture focused on service, teamwork, and continuous improvementSupport performance management and employee recognition initiativesRevenue & Business PerformanceParticipate in revenue management discussions and strategic decision-makingMonitor hotel performance metrics and support efforts to achieve revenue goalsAssist in driving group, meeting, and extended-stay business opportunitiesReview reports, identify trends, and help implement solutions that improve profitabilityFinancial & Administrative ResponsibilitiesSupport credit, accounts receivable, and audit processesReview discrepancy reports and ensure operational controls are maintainedManage purchasing and inventory of hotel supplies and operating materialsAssist with administrative, HR, and compliance-related responsibilitiesOther Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without noticeWhat We're Looking ForPassion for hospitality and delivering exceptional guest experiencesStrong leadership, communication, and relationship-building skillsAbility to motivate teams and build a positive workplace cultureExcellent organizational, problem-solving, and time-management abilitiesHigh level of professionalism, accountability, and attention to detailComfort working in a fast-paced environment and adapting to changing prioritiesQualifications2-3 years of hotel experience, preferably in a supervisory or leadership roleExperience with hotel property management and brand operating systems preferredHospitality degree preferred, but not requiredValid driver's license and acceptable driving recordSuccessful completion of background screening and reference checksBenefits & PerksCareer development and advancement opportunitiesPerformance-based incentive opportunitiesPaid time offTeam member discountsHealth, dental, and vision insurance401(k) with company matchAnd more!