Protection Services Agent/Senior Protection Services Agent

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy.

Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

Ensure effective implementation of a company-wide Protection Services program. Develop, and implement programs to meet regulatory requirements, protect Company assets and prevent the loss/damage to Xcel Energy personnel, property, and information. Responsible for the implementation of a broad range of strategic security consultative services as directed by Enterprise Security management. Conduct complex investigations and work with other members of the staff to ensure successful and timely closure of cases.

Essential Responsibilities

• Conduct security risk assessments and security surveys in accordance with regulatory and non-regulatory requirements, standards, guidelines and industry best practices. Recommend appropriate asset protection measures and controls to reduce the Company's exposure to terrorism, theft, property damage, and Company liability at company-wide facilities. Provide consultations as needed. This also includes working with the security systems team to design effective security systems based on survey recommendations that will meet regulatory requirements.
• Create and update site-specific security plans for all required sites. Work directly with site management and ensure the plan addresses regulatory requirements while meeting the needs of the business operations. Assess the site to ensure the plan is being followed.
• Develop and present regulated and non-regulated security awareness programs to ensure timely and effective communication of security related information to management, employees and contractors.
• Implement and participate in the department's incident intake and investigations program ensuring management has the necessary facts to make appropriate decisions regarding security and the disposition of cases involving suspected loss of company assets and/or violation of company policies. Develop and deploy loss prevention strategies at high-risk sites. Personally conduct critical investigations involving risk to the corporation. This program also includes reviewing existing policies and procedures and making necessary recommendations to management on process improvements.
• Participate in the department's special event program, ensuring that the events are coordinated with Xcel Energy business units, law enforcement agencies and vendors. Planning encompasses threat assessment and identification of measures to deter, detect and respond to potential contingencies.
• Participate in the department's emergency response program. Coordinate with Xcel Energy business units and law enforcement agencies to ensure proper communications protocols are in place with appropriate parties. Assist in the development of security policies and procedures for emergency events that may take place.

Minimum Requirements - Protection Services Agent ($73,700 - $104,633.33)

• Bachelor's degree in Criminal Justice, Security, Business, Public Administration or a related field; or an equivalent combination of education, training and experience.
• At least five years of industrial security experience in a corporate environment or a combination of military and law enforcement experience.
• Crime prevention/loss prevention training and experience is desirable.
• Excellent oral and written communication skills required.
• Must be able to work alone and make critical decisions with little input from management.
• Must be able to work flexible hours to meet situational demands.
• Must be physically capable of meeting demands of the position.
• This position is subject to 24-hour on-call status and response.
• Valid driver's license required.
• Must be able to travel with little advanced warning.
• CPP or PSP certification desired.
• Must be able to personally conduct site inspections at a variety of facilities, such as power plants, service centers, electric substations and office buildings.
• Must be able to climb ladders, to inspect roof hatches or other such openings, lift floor tiles to inspect under the floor, to get down on hands & knees to see under flooring or inspect culverts or holes in fences, walk on uneven surfaces or terrain such as those found at substations or generation facilities.

Minimum Requirements - Senior Protection Services Agent ($84,900 - $120,566.66)

• Bachelor's degree in Criminal Justice, Security, Business, Public Administration or a related field; or an equivalent combination of education, training and experience.
• At least seven years of industrial security experience in a corporate environment.
• Ability to interface with and/or collaborate with others to develop security solutions that fit within the business framework and budget.
• Ability to work alone and make critical decisions with little input from senior management.
• Demonstrated, expert knowledge of investigative strategies and techniques, to include interviewing.
• Proven written and verbal communication skills.
• Ability to work flexible hours to meet situational demands.
• Ability to travel with little advanced warning.
• Subject to 24 -hour on-call status and response.
• Valid driver's license.
• CPP or PSP certification desired.

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.

Our Values

Connected, Committed, Trustworthy, Safe

Our Employee Commitments

• Work that makes a difference
• A team you can count of
• Opportunities to grow
• Rewards that help you thrive

Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form .

Non-BargainingThe anticipated starting base pay for this position is: $73,700.00 to $120,566.66 per yearThis position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 10/14/26

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All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

Accessibility Statement

Xcel Energy endeavors to make and accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.