Loan Assistant

Loan Assistant

Full-Time/Part-Time - Full-Time

Location - Conway University

Summary: First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as a Loan Assistant! If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service-driven team, we encourage you to apply!

In this role, you will provide administrative and operational support to loan officers and lending staff. You will be responsible for preparing loan documentation, verifying applicant information, maintaining accurate records, and ensuring compliance with banking regulations.

This position requires on-site work.

Qualifications | Education | Experience | Skills

To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or abilities necessary for this position.

• Must be at least 18 years of age.
• High School Diploma or GED is required.
• 3-5 years' lending assistant experience preferred.
• Previous experience in general administration skills, which include keeping an office organized and running efficiently, is preferred.
• Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.
• Commitment to demonstrating First Security's Core 5 values with customers and coworkers.

Hours of availability: Regularly scheduled hours/week: 40(+) hours per week | Monday - Friday 8:00am - 5:00pm | *Extended working hours may be required.

Essential Duties and Responsibilities

Prepare and review loan documentation for consumer, commercial, and real estate loans and serve as a liaison to ensure accurate exchange of information. Coordinate loan closings and ensure required documentation meets regulatory and audit standards. Facilitate communication between Loan Officers, customers, appraisers, attorneys, branch staff, title companies, insurance providers, and other third parties. Assist with administrative tasks such as file management, data entry, reporting, and ensuring loan files are in compliance. Protect all customer information and bank operations through strict confidentiality. Operate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal banking software, FCM/ImageCentre, Hawthorne River, and Loan Operations Platform. Maintain reliable transportation, punctual attendance, and the ability to work on-site with occasional extended hours when necessary. Additional duties may be assigned by management.

Supervisory Responsibilities

None

Soft Skills

Foster a culture that values high ethical conduct, critical thinking, problem-solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback that generates trust.

Physical Demands

Possess sufficient mobility to work in a standard office setting. Perform repetitive hand, arm, wrist, and finger movements while handling currency, documents, and/or office equipment. Substantial time may be spent on the telephone, operating computers, reaching, sitting, and/or standing while occasionally stooping, kneeling, or crouching. The employee must have the ability to speak and hear well enough to carry on customer interactions, conversations, and presentations both in person and over telecommunications. Have near/far visual acuity to identify customers, currency, and reading materials in printed or electronic formats. The employee must occasionally lift and move up to 10 pounds.

Mental Demands

The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills, including adding, subtracting, multiplying, and dividing numbers. The position also requires the ability to read and interpret documents and draft routine written communications.

EOE Statement - First Security Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), age, genetics, national origin, status as a veteran or protected veteran, or status as a qualified individual with a disability or any other classification protected by federal or state law. Should you need assistance in completing the application, please let us know. First Security Bank will seek to provide individuals with disabilities (including applicants and employees) with reasonable accommodations necessary for the completion of the application process.

About the Organization - Based in Searcy, Arkansas, privately-held First Security Bancorp has the most complete and diverse product offering of any Arkansas-based financial services holding company. First Security can meet any financing need - right here in Arkansas. With more than 1,000 employees covering locations throughout the state, we offer solutions for the financial needs of individuals, businesses and the public sector, including a network of local community banks, respected investment banking and wealth management services, public finance, real estate development and revitalization, leasing and mortgage services.