Referral Specialist

Referral Specialist for Health Partners

Position Purpose: The Referral Specialist coordinates, maintains, confirms and/or secures referrals, authorizations, or precertification needed on physician/clinic services. Verifies the accuracy and completeness of admitting information on outpatient referrals and obtains authorizations when needed.

This position will require excellent customer service and professional communication skills.

This is a hybrid opportunity working Monday - Friday, day shift.

Minimum Qualifications:

• Education: High School diploma or equivalent required
• Experience: Minimum 1 year experience as a Referral Specialist
• Knowledge of medical terminology and medical office procedures preferred.
• Knowledge of third party payers and pre-authorization requirements preferred.
• Demonstrates ability to efficiently organize work and maintain a high level of accuracy and productivity.
• Ability to work with a wide variety of people under adverse conditions.
• Computer skills including Epic and MS Office products.
• Demonstrates knowledge of medical terminology, medical insurance and the healthcare system.
• Effective communication skills
• Able to communicate effectively in verbal and written communication.
• Exceptional customer service skills.

Position Highlights and Benefits:

Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.

Retirement savings account with employer match starting on day one.

Generous paid time off programs.

Employee recognition programs.

Tuition/professional development reimbursement starting on day one.

RN to BSN tuition 100% paid at Mount Carmel's College of Nursing.

Relocation assistance (geographic and position restrictions apply).

Employee Referral Rewards program.

Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day!

Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.