Implementation Manager

Implementation Manager (Ecommerce): Leading technical integrations and enhancements to improve international merchant offerings and strengthen relationships with merchants and consumers with an accent on API integrations and go-to-market acceleration. Focus on simplifying complex integrations, managing cross-functional collaboration, and leveraging data to optimize processes. Location: Office-first position based in Stockholm, Sweden , with flexibility to travel internationally when required. Hybrid setup with flexible working hours. Company Instabee is a commercially-minded, tech-savvy company operating in the highly competitive international delivery space. What you will do Own the full onboarding and integration lifecycle for new international merchants, ensuring an excellent launch experience. Drive strategic partnerships with commercial teams to accelerate go-to-market timelines. Manage cross-functional collaboration with tech, product, and operations to simplify complex integrations and solve challenges in real time. Analyze integration and performance data to identify improvement areas and proactively strengthen international processes. Provide strategic input to commercial negotiations with technical and product insights. Build and maintain strong relationships with international merchants, acting as a trusted long‑term partner. Requirements University degree in business, engineering, or a related field. 4–6 years of experience in e-commerce or logistics, with a proven track record in implementation, technical account management, or commercial excellence. Strong understanding of API integrations (hands‑on experience with Postman or similar tools required). Demonstrated experience working with international merchants or cross‑border commercial setups. Excellent communication and presentation skills in English ; additional European languages are an advantage. Commercial mindset with a proven track record of shortening time‑to‑market and improving onboarding processes. Experience managing projects and stakeholders in a technical or commercial context. Must be based in Stockholm, Sweden (office‑first position) . Culture & Benefits Modern and newly renovated office in Stockholm with a 360‑degree view. Puppy‑friendly workplace with a dedicated floor for pets. Fun and games amenities including ping pong, shuffleboard, foosball, and a karaoke room. Parental pay for six months. A day off on your birthday. Flexible hours and a hybrid work setup. Tech Breakfast Wednesdays and Tech Demos to stay updated on innovations. Commitment to diversity and inclusion, valuing all perspectives and opinions. Hiring process The recruitment process includes background checks via Verifiera for review of previous public criminal records. #J-18808-Ljbffr