Life Product Configuration Analyst IV

Role Description

TruStage’s Preplanning Solutions team is looking for motivated individuals who want to be a member of the team conducting a very large implementation of Oracle’s OIPA policy administration system. The OIPA implementation is a multi-year project and is one of the foundational components of a strategic transformation of IT systems currently underway. The ideal candidate will have the opportunity to work across multiple business work streams and will have the opportunity to influence and shape the new OIPA team. As a project team member, the OIPA Developer will work directly with members of the business and technical teams to gather the business and technical requirements of the OIPA/PAS solution.

This position will analyze application system needs of various business areas within the organization and design application systems which meet business needs that are efficient, dependable, maintainable and consistent with existing standards across various technology platforms. This is an expert level analyst/designer position whereby the incumbent will receive minimal supervision and work guidance from Information Technology management. Assignments will be complex, with broad scope and significance, and include a deep understanding of multiple application systems and interfaces. This position will also mentor other professional staff by providing guidance to improve productivity through the effective and efficient use of information technology tools and skills. Provides leadership to Development Team members. The incumbent must be able to work independently with minimal supervision.

Job Responsibilities

• Analyzes the needs of a business area’s acceptance criteria, striving for the development of efficient, dependable, maintainable applications logic to support the business need.
• Designs, interprets and/or refines the acceptance criteria, and generates value add documentation.
• Tests and debugs production programs and programs under development, particularly more complex modules, to isolate and eliminate problems.
• Designs and codes the program logic necessary to meet the application needs of complex systems and/or multiple systems.
• Resolves production problems that create system outages, determines underlying cause of outage and addresses it to prevent future occurrences.
• Works with others to increase availability and performance of production systems.
• Serves as an internal technical consultant regarding the coding, testing, debugging, and installation of application logic.
• Identifies and takes action on business continuous improvement initiatives.
• Makes decisions that increase customer satisfaction and develops/maintains business-specific knowledge.
• Mentors and provides guidance to less experienced programmers.

Qualifications

• Bachelor’s degree in computer science, management information systems or equivalent experience in education and/or related professional work experience.
• 5 to 7 years recent work experience with demonstrated achievement and progressive responsibilities developing, testing, debugging and documenting complex program logic with multiple technologies and platforms.
• At least three years recent experience analyzing and designing application systems.
• 5 to 7 years recent work experience with demonstrated achievement and progressive responsibilities troubleshooting, determining root cause, resolving and documenting complex system issues.
• Proven ability to problem solve effectively in unfamiliar situations, analyze issues and think through resolution in a logical manner.
• Proven ability to work effectively in a team environment, demonstrate peer leadership and provide mentorship for programmers/analysts.
• Proven ability to effectively communicate complex technical concepts to both technical and non-technical users, both verbally and in writing.

Requirements

• Proven ability to work on a Development Team, and step outside of typical job duties to help the team complete Sprint or Kanban Commitments.

Preferred Experience

• OIPA experience including: data structure and translation; migration of policy and client data; management and monitoring.

Benefits

• Medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement.
• Annual incentive (bonus) plan eligibility.
• Flexible workplace that allows for work-life balance, career growth and retirement assistance.

Accommodation Request

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