Dispatcher

divh2Dispatcher/h2pCaron Transportation Systems USA is a bulk transportation company established in 2013 under the same ownership as Caron Transportation Systems located in Canada, which has been in the transportation industry for 65+ years. What sets us apart is our commitment to the highest principles of safety, service, and quality in all aspects of our operations. This commitment is backed by a well-maintained fleet and a team of dedicated professionals focused on on-time delivery and customer satisfaction. Our US operations are comprised of Bulk Dry and Liquid Logistics, primarily for the Oil Gas Industry./ppWe are currently seeking a full-time Dispatcher at our San Angelo, Texas terminal. This position reports directly to the Terminal Manager and is responsible for dispatching drivers and equipment in a fair, efficient, and economical way while meeting customer needs through superior customer service. They receive and process all incoming orders from customers and ensure all the necessary internal and external documentation is completed accurately and on time./ppstrongJob Duties:/strong/pulliOperational ulliResponds to all driver and customer communication in a timely and professional manner./liliRelays status updates and driver availability to customer; schedules equipment and drivers according to customer requests./liliMaintains Hours of Service compliance according to DOT standards/liliManages driver hours and availability; ensures fair and equitable division of loads between all drivers and lessors./liliMonitors road, location, and overall working conditions; communicates updates with drivers and customers./liliConfirms drivers have current training and safety certificates for dispatched loads./liliProvides complete status updates to relief dispatch; ensures a seamless transition by recording communicating all relevant changes./liliMaintains working knowledge of products, sites, regulations, etc./liliCoordinates utilization of all applicable resources./li/ul/liliMaintenance Management ulliPerforms random equipment checks as required./liliCoordinates equipment availability and maintenance needs with mechanics./li/ul/liliSafety ulliEnsures driver is fit for duty when dispatched; takes appropriate action to refuse driver availability and escalate any concerns as directed./liliActs as first point of contact for driver on-road accidents and incidents; follows appropriate procedures for escalating or responding to issues./liliParticipate in all relevant safety meetings, compliance, regulatory programs, and education as required./li/ul/liliAdministration ulliProcesses loads to coincide with driver and broker pay./liliUtilizes internal software to enter requests, generate reports, etc./liliRecords and communicates daily attendance; documents any custom status notes as required./liliEnsures data is entered into data management systems, in an accurate and timely manner./liliRecords and submits daily shift reports and terminal snapshots to management./liliPerforms other duties as assigned./li/ul/li/ulpstrongQualifications/strong/pulli2-5 years directly related experience./liliCompletion of High School or GED Certificate, or a combination of education and certified training in related field./liliStrong Computer Skills, utilizing MS Office Suite and a variety of software programs./liliFamiliarity with Axon an asset./liliCDL Class A Drivers License is considered an asset, but not required./li/ulpstrongCompensation Schedule/strong/pulliPay $16-$18 per hour/lili10 Paid Vacation Days per year./liliPaid Recognized Holidays per year./liliComprehensive Benefits Package (Medical, Dental, Disability, Life, an ADD insurance)/lili12-hour rotational schedule, alternating between day and night shift, with 8 days on and 4 days off./li/ulpTo apply for this position, please submit your resume outlining your relevant experience and qualifications for the role. We thank all applicants for their interest in joining Caron Transportation Systems USA; however, only qualified applicants will be contacted./ppWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law./p/div