Pet Care Specialist

Job Description

Job Description

Description

We are seeking a full-time Pet Care Specialist to join our fast-paced, growing dog boarding, cat boarding, and dog daycare facility in downtown Austin .

This is not a temporary or seasonal position . We are looking for someone who wants to become a valued member of our team, grow with our business, and make a long-term commitment to providing exceptional care to our pet guests.

Our facility serves pet parents throughout downtown Austin and the surrounding Austin area . We specialize in dog and cat boarding and also provide dog play care . We are busy year-round and are rarely without a full house, making this an active, hands-on, and highly interactive work environment.

Our number one goal is simple: provide the safest, cleanest, and best possible care for every pet in our facility.

Some of the responsibilities you will own in this role:

• Safely rotate dogs in and out of supervised playgroups throughout the day
• Supervise and monitor dog playgroups to maintain a safe and positive environment
• Check pet guests in and out
• Provide exceptional customer service to pet parents
• Prepare and serve meals according to each pet’s individual instructions
• Provide attentive care to dogs and cats staying overnight
• Clean and maintain pet suites daily, including changing cat litter boxes
• Thoroughly clean and sanitize indoor dog play areas
• Handle frequent waste cleanup — there is a lot of poop!
• Complete laundry throughout the day
• Maintain the overall cleanliness and organization of the facility
• Communicate with teammates regarding pet needs, behavior, medications, feeding, and changes in routine
• Administer medications as directed, including injections when required
• Enter pet care notes and updates into facility software (training provided)
• Safely transport dogs to the downstairs veterinary clinic when needed
• Follow all safety, sanitation, and animal-care procedures

What You'll Bring:

• Passionate about animals and dedicated to their well-being
• A dependable and positive team player
• Self-motivated and able to stay productive in a fast-paced environment
• Detail-oriented and able to multitask
• Willing to learn and continually develop new skills
• Comfortable receiving direction and communicating with teammates
• Respectful, professional, and friendly with pet parents
• Someone who understands that our clients’ pets are family members and must always be handled with patience, caution, and care
• Proud to maintain a clean, safe, and sanitary facility

Important: This is a hands-on animal care position — it is not a job where you sit around and play with dogs all day. Pet care involves physical work, cleaning, laundry, feeding, monitoring playgroups, customer service, and maintaining a high standard of cleanliness throughout the facility.

Benefits:

• Paid time off
• Health insurance
• Dental Insurance
• Vision insurance
• Employee discounts
• Flexible schedules
• 401K with company match
• Training and career development