General Manager (57551)

Job Details Job Location: NORFOLK - Newport News, VA 23608-1381 Position Type: Full Time Indirect Travel Percentage: Up to 25%

Applied Technical Service (ATS) is a leading provider of critical testing, inspection, certification, and compliance services. ATS serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.

Together, Instrumentation Technical Services and ATS advance a shared mission to create a safe and reliable world through precise technical and professional services.

Our Calibration Department is currently seeking a passionate, enthusiastic General Manager to be based at the Newport News, VA location. The Calibration Department specializes in precision calibration measuring equipment of various types.

Summary

Reporting to the Regional Calibration Director, East, the role of the General Manager is to actively drive business growth and profitability of the Newport News, PA location. As a member of a collaborative operations leadership team, the GM will work closely with regional leadership to develop forecasts, budgets, and growth plans. The GM will be a visible leader internally and externally and must possess the ability to influence and lead dynamic cross-functional teams, and the ability to cultivate a culture of safety, accountability, and operational excellence.

Responsibilities

• Responsible for the full P&L of the market, the GM will develop annual plans, manage financial performance throughout the year, and oversee expenses


• Provide leadership and the development of department staff through setting goals and objectives; identifying and arranging appropriate training and career development opportunities for employees at all levels; encouraging teamwork and sharing of best practices; fostering an environment of innovation and technical excellence; and planning the succession of employees with the skills to meet future company and customer needs.


• Connect and communicate with team members regularly to foster a positive environment and an engaged workforce


• Partner with the corporate revenue generation team to plan and implement business development and sales strategies to scale business


• Develop & implement annual plan(s) focused on increasing business, assessing staffing needs and spatial constraints.


• Work closely with team members to effectively manage operational overhead


• Work with Quality team to ensure adherence to 17025 standards


• Take corrective action on nonconforming customer issues assuring implementation of sustainable solutions


• Partner with corporate support functions including Finance and Accounting, HR, IT, Safety and Legal.


• Lead safety and ensure compliance with all laws, policies, regulations, and easement terms governing work on and off site and help our customers achieve success.


• Establish and maintain effective working relationships within the department, company, and industry; maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities.

QualificationsRequired Experience and Skills

The successful candidate should be excited by opportunities to add value to our clients with Calibration experience. Strong communication skills, collaboration and courage to challenge the status quo will be critical to success in this role.

• Eight years of experience in Calibration including three years management responsibilities


• 3+ years of P&L responsibility; multi-site experience preferred


• Ability to perform electrical, dimensional, temperature, pressure, and mechanical calibrations


• Experience in a growth-oriented business is strongly preferred


• Strong experience in managing and unifying operational processes and leading a culture of continuous improvement


• Exceptional customer interaction skills with the ability to build strong relationships, driving satisfaction, and facilitating growth


• Strong leader with integrity, dependability, and a strong work ethic.


• Must be results-oriented, proactive, and confident with the ability to balance multiple deliverables and drive financial success


• Excellent communication and interpersonal skills with demonstrated ability to develop high-performing teams


• Project a sincere desire and ability to work within a cross-functional, matrix team environment, both locally and at a corporate level


• Industrial Technology Associates, Bachelors in an Engineering field, or similar degree preferred but not required.

Additional Requirements

Certificates or Licenses Required

• Computer Skills including experience With Microsoft Office Platforms


• Ability to obtain TWIC status


• Industrial Technology Associates, Bachelors in an Engineering field, or similar degree preferred but not required


• Valid Driver's License

Physical Requirements

Associates must have the ability to perform the following physical demands for extended periods of time without assistance.

• Maneuvering to and around equipment


• Bending, kneeling, stooping, and reaching


• Climbing stepstools or ladders


• Lifting and moving equipment weighing up to 50 pounds


• Transporting to various locations within customer site

Work Environment

Work is performed primarily in an office environment with limited privacy and exposure to noise from others conducting business. The remainder of work is performed on job sites in the field, driving to and from the worksite. Associates may be exposed to hazardous equipment, toxic substances, noise from equipment, and depending on external weather conditions, wind, rain, cold, and heat. Associates may be required to work in excess of 8 hours in a day and/or 40 hours per week.

U.S. Persons Only

A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (“ITAR”). Accordingly, the company will consider only “U.S. Persons” for this position. A “U.S. Person” includes (a)U.S. citizens or nationals; (b)U.S. lawful permanent residents (i.e., “green card” holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.

Equal Employment Opportunity Statement

Applied Technical Services is an Equal Opportunity and Affirmitive Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.