Donation Coordinator 2 - Night Shift Position (7pm - 7am)

Locations FL Tissue Bank, Tampa, FL 33619, USA. Description Join LifeLink — Join a Life Saving Team! More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life‑changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established – founded with heart, purpose, and a mission that still guides us today. What started as a nonprofit with big dreams has grown into a vision‑driven organization of more than 700 dedicated professionals across west‑central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands. At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation. Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality. If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you. What You’ll Do As a Donation Coordinator 2, you will directly contribute to LifeLink’s life‑saving mission. Respond to referrals for the purpose of evaluating potential tissue donation and successfully complete the authorization or donor disclosure process with the next of kin. Perform activities associated with screening for medical suitability, family approach, authorization, or donor designation, and coordinate the tissue donation process following established LifeLink policies and procedures. Night Shift Position (7pm - 7am) Working conditions are fully supported in a 24/7 call center/office environment, working up to 12 hours on shifts; includes working after business hours, weekends, and holidays. Potential for remote work consistent with the needs of LifeLink, the department, and in accordance with company policy. Special circumstances may require additional hours. Key Responsibilities Identify the legal next of kin, complete the approach process, and work empathetically and professionally with grieving families to communicate donation opportunities, conduct the medical and social history interview, and complete the authorization or donor disclosure process. Perform a detailed donor evaluation following policies and procedures to determine medical suitability based on established criteria, obtain contact information necessary for family/next of kin approach, gather pertinent logistical information to coordinate the donation process, and achieve a successful authorization or donor disclosure for tissue recovery. Interact with referring institution/hospital, medical examiner/coroner, and funeral home personnel to complete the tissue donation screening/evaluation process. Communicate with appropriate personnel according to established protocols with exemplary customer service. Complete timely and appropriate documentation of all processes following established procedures. Verify the accuracy of referral data entry and donation outcomes within the designated electronic system. Routinely review tissue referral activity reports for data entry accuracy. Participate in training and departmental quality review activities for donor screening and authorization/donor disclosure processes as directed by leadership. Attend and participate in required departmental meetings and/or workshops for ongoing education and professional development. Who You Are Passionate about helping others and making a difference. Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality. Medical related degree or certification. Experience in a related tissue banking position or appropriate experience in a medical environment or family/social services field is preferred. Ability to multitask, perform in a high call volume environment and work in a team setting. Ability to handle a work schedule that may require response to emergency coverage. Strong communication and interpersonal skills to converse with all levels of medical professionals. Ability to work independently adhering to prescribed guidelines and protocols, while exercising good judgment in seeking appropriate guidance as required. Physical ability to lift and carry equipment weighing up to 25 lbs. A collaborator who thrives in a mission‑first environment. Working Conditions Working conditions are fully supported in a 24/7 call center/office environment, working up to 12 hours on shifts; includes working after business hours, weekends, and holidays. Potential for remote work consistent with the needs of LifeLink, the department, and in accordance with company policy. Special circumstances may require additional hours. Why LifeLink? Be part of an organization with a legacy of saving lives and giving hope. Join a passionate and supportive team across Florida, Georgia, and Puerto Rico. COMPANY PAID Medical, Dental, Disability & Life Insurance. Paid Vacation, Sick Days & Holidays. Growth opportunities in a mission‑driven, high‑impact nonprofit. Work with purpose, knowing your efforts directly touch lives. Diversity, Equity & Inclusion LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve. Ready to Help Change Lives? Your next career move could be the most meaningful one yet. Qualifications Education Required High School or better. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr