Warehouse Specialist/Driver

Job Description

Job Description

Position Summary

The Warehouse Specialist is responsible for supporting efficient warehouse and distribution operations by maintaining accurate inventory records, inspecting products and equipment, coordinating shipments and deliveries, and resolving inventory or customer service discrepancies. This role requires strong attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment.

• Inspect products and maintain accurate records of damaged, defective, expired, missing, or shorted inventory using applicable computer systems.
• Review inventory records to determine the availability of requested products and equipment.
• Compile, inspect, and verify incoming and outgoing kits to ensure compliance with specifications and intended use.
• Maintain a clean, organized, and safe work environment, including supplies, tools, equipment, and storage areas, in accordance with applicable safety regulations.
• Coordinate with distribution, sales, shipping, warehouse personnel, and common carriers to expedite or trace deliveries and shipments.
• Investigate customer complaints, monitor service levels, and resolve discrepancies in a timely and professional manner.
• Collaborate with internal resources to identify alternative product solutions, including loaner banks, other warehouse locations, and consignment inventory.
• Deliver equipment to customer locations and properly arrange merchandise for transportation, including delivery and return shipments.
• Support general warehouse operations and assist with additional duties as needed to ensure efficient distribution and customer service.

• High school diploma or GED/equivalent.
• At least two (2) years of professional work experience.
• Valid driver's license with a satisfactory driving record.
• Ability to lift, push, pull, and carry up to 50 pounds.
• Ability to work onsite during the scheduled shift and participate in required overtime and on-call rotations.
• Strong attention to detail, organizational skills, and ability to work effectively in a fast-paced environment.

• Associate degree or additional post-secondary education.
• Previous warehouse, distribution, inventory control, or logistics experience in a demanding and fast-paced environment.
• Experience using computerized inventory management or warehouse management systems.
• Strong problem-solving and customer service skills.