Commercial Lines Assistant Account Manager

Responsibilities Prepares, reviews, and processes all transactions, correspondence, and documents for assigned accounts Participates in the renewal preparation process, including generating renewal updates on accounts specified by the Account Manager and/or Producer Provides quality customer service to clients, team members, and carriers Communicates with company personnel regarding the client’s needs and/or issues Maintains an accurate suspense system on all items that require a response Navigates and utilizes carrier websites to obtain documents and/or information as needed May field phone calls from insureds regarding questions about their coverage, changes, additions, payments, cancellations etc. Responsible for scanning communications and documents Input/maintain data on account management system and ancillary systems as required Provide mailroom and switchboard support, when needed Other reasonable duties as assigned by your supervisor Requirements At least one year of insurance experience strongly preferred High School diploma or equivalent Ability to obtain state insurance license P&C within 90 days of employment Exceptional written and verbal communication skills Superior customer service and problem-solving skills Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook) Detail-oriented self-starterAbility to work in a team environment Significant skill in handling competing demands and projects Excellent organizational skills and ability to prioritize and delegate responsibility #J-18808-Ljbffr