Healthcare Customer Service Rep (Fully Remote)

Carenet Health is seeking a remote Healthcare Customer Service Rep to engage with health plan members and support their healthcare needs. This role focuses on making meaningful connections and encouraging members to take charge of their health through scheduled assessments. Responsibilities: Provide quality service and identify customer needs to address healthcare related concerns through outreach programs. Respond to the needs of a 24/7/365 operation and meet established service and performance standards. Multi-task effectively while using excellent listening skills to process and document detailed information. Qualifications: High school diploma or GED required, with the ability to read, write, and comprehend instructions. Strong computer skills including navigating multiple programs and a basic knowledge of Microsoft Office. Spanish speaking is a plus, along with solid judgment and problem-solving abilities. Competitive pay of $15.00 per hour with a supportive remote work environment. Comprehensive benefits including health, dental, and vision insurance, 401(k) with company match, and PTO. Additional perks like flexible spending accounts, employee wellness programs, and career development opportunities. Carenet Health Carenet Health is a healthcare services company that provides customer engagement and support solutions for health plans and members. The company fosters a collaborative, innovative culture focused on empowering team growth through trust, opportunity, and accountability. #J-18808-Ljbffr Carenet Health