Assisted Living Sales Counselor

Work With Excellence, Serve With Heart! At Westminster Winter Park, we are seeking a compassionate and relationship-driven sales professional who is passionate about helping seniors and their families discover a vibrant, supportive community where they can truly thrive. Residents enjoy a vibrant lifestyle in a beautiful waterfront setting, supported by a team that values compassion, dignity, and excellence in care. Join us and become part of a mission-driven organization focused on enriching the lives of those we serve. Assisted Living Sales Counselor – Job Summary Responsible for internal and external sales and occupancy of Assisted Living and, in certain circumstances, Memory Support. Essential Job Functions Manage the community’s AL sales process and provide customers with community-related information via personal visits, coordination of assessments and follow-up. Meet or exceed company sales metrics, meet with prospective new residents through inquiries and closing tour process, including external community partners and referral sources. Focus on providing the resident and family with all necessary information to achieve optimal satisfaction and customer relations. Manage own schedule and complete multiple tasks in a timely and efficient manner. Independently initiate steps toward problem resolution in an efficient and effective manner. Maintain regular communications with the Director of Sales, Executive Director, Corporate Director of Sales (AL/MS/NC), and Nursing Care management team regarding bed availability as appropriate. Ensure all sub-acute and Return to Home referrals are communicated in a timely and appropriate manner with the goal of converting them to AL depositors. Follow up on all tours, leads, and open inquiries in a timely manner. Ensure the admission packet is completed by incoming resident or responsible party and executed by the Executive Director and/or the Health Services Administrator. Handle external marketing to referral sources including hospitals, physicians, future residents, family members, and community partners. Maintain accurate data input and customer relationship management software on a daily basis. Participate in creating the strategic AL marketing and sales plan. Implement and manage the strategic marketing and sales plan. Education Bachelor’s degree in a health-related field or marketing with at least two years of experience. Experience Minimum one year experience in health care marketing and/or Assisted Living sales, case management or long-term care. Working knowledge of Medicare, Medicaid, and managed care protocols in a long-term care market preferred. We offer Flexible Hours Competitive Wages Health Insurance Dental Insurance Fitness Facility Onsite Employee Discounts Employee Café Vacation Pay Parking Career Advancement And More The above job description is not to be construed as a complete listing of the assignments and responsibilities assigned to any employee; nor are such assignments restricted to those precisely listed in the description. This job description may change from time to time as the needs of the organization change. EOE, DFWP – We Honor Those Who Have Served.

IMPORTANT NOTE

In alignment with public health best practices WESTMINSTER COMMUNITIES OF FL strongly encourages annual influenza vaccination for all healthcare personnel. Employees may be required to either: Provide documentation of current seasonal influenza vaccination, or Submit a written declination and, if applicable, comply with alternative protective measures (e.g., wearing a surgical mask during flu season). Medical and religious exemptions will be considered. To learn more about our culture and what it is like to work at Westminster Communities of Florida, follow us on our social channels (Facebook and Instagram) at @WestminsterCareers. We provide drug testing and criminal background screening on all new hires. Applicants can learn more about Florida background screening requirements at #J-18808-Ljbffr Westminster Communities of Florida