Senior Change Manager

Job Tile: Senior Change Manager (Merchant Services)

Location: Irving, TX OR Charlotte, NC (Hybrid 3 days onsite)

Duration: 18 Months

Must Haves:

• Ability to focus and execute on tasks, not strategy
• Change Governance Experience
• Ability to interact with all levels of management and facilitate 40+ person tollgate forums
• Selfdriven individual who takes the imitative, is proactive and consistently drives their work forward with minimal supervision (self-starter).
• Change Management Experience – 6 plus years
• Banking Experience – 5 to 6 plus years
• Executive communications: 4 to 6 years
• Merchant Service Experience: 3 plus years
• Project and Program management: 4 to 6 years

About the Role:

• Client is seeking a Senior Change Manager to support major transformation initiatives within Merchant Services.
• This role requires a professional who brings strong executive presence, excellent communication skills, and the ability to lead change across multiple stakeholder groups at all organizational levels.
• This is not a traditional project manager role.
• While PM skills are welcome, candidates must understand formal change management processes, be comfortable managing others, and demonstrate the ability to influence, communicate, and drive adoption in a highly complex environment.
• This is a senior, visible position for someone who is proactive, confident, assertive, and committed to learning, growing, and driving outcomes with professionalism.