Claims Specialist

Claims Specialist – Global Claims and Incident Management Step into a high‑impact role on our global Claims and Incident Management team. You will own the day‑to‑day investigation and management of Cyber, Technology Errors & Omissions, and Miscellaneous Professional Lines claims, acting as a critical defender of our bottom line and bridging incident response with our mission of true cyber resilience. Key Responsibilities Take total ownership of a dedicated claims portfolio, efficiently conducting investigations and managing negotiations. Apply expertise in insurance contracts to recommend accurate claim reserves. Collaborate with internal security and technology teams to offer policyholders proactive incident response and preventative services. Manage external service providers during incidents to aggressively reduce losses and ensure meticulous file documentation. Establish a continuous data/analytics feedback loop with Underwriting to refine risk selection approaches. Qualifications 2–4 years of proven experience in claims handling, claims advocacy, or cyber insurance coverage. Demonstrated ability to evaluate primary and excess coverage, navigate complex cases, and maintain clear communication with insureds, brokers, vendors, and underwriters. Expertise in handling third‑party claims, particularly in Technology Errors & Omissions and Miscellaneous Professional Lines. Established connections within the cyber broking community, incident response, or cybersecurity sectors. A Juris Doctor (JD) degree is NOT required for this role. Compensation and Benefits Compensation range: $100,000 USD – $130,000 USD. Innovative company culture Flexible work schedules Family paid leave Paid healthcare for employees 401(k) / Pension Professional development & career advancement Flexible paid time off Employee referral bonus Accommodations and Accessibility We want to ensure you can perform at your best during the interview and throughout the employment process. If you have any accessibility‑related needs, please let us know. We will make reasonable accommodations during interviews or hiring. Contact your recruiter if you need accommodations during application or testing. Equal Opportunity Employer Resilience is an equal opportunity employer and welcomes applicants from all backgrounds. #J-18808-Ljbffr Resilience