Technical Support Specialist
$35 per hourFranklin Fitch
Level 2 IT Support Technician – Onsite Dover, NJ - $35 p/h
My client is an established Managed Service Provider (MSP) who at a very exciting point of investment so they are expanding their technical support team following the launch of a significant new project and increased client base.
You will be client facing and have ownership of L2-L3 support tickets alongside small to medium sized impactful infrastructure projects, you will be predominantly working in large enterprise organisations within the financial services sector. You will be hands-on across a variety of tasks: troubleshooting, working with physical infrastructure, and developing their technical skill set.
You will need:
- L1/L2 support experience
- Examples of being proactive, driven and organised
- Experience with Office365
- Experience with troubleshooting, installing and managing physical hardware
- Work with enterprise networking equipment and infrastructure.
You will get:
- Uncapped, paid overtime
- Market leading training and professional development
- Client site visits
- Team socials
Vacancy posted 12 hours ago
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