House Coach

Job Description

Job Description

Description:

The House Coach (Resident Support Staff) provides direct care and supportive services to residents participating in The Well program. This position plays a key role in creating a safe, structured, and trauma-informed residential environment. The House Coach supports residents in developing independent living skills, ensures adherence to program guidelines, assists with daily activities, administers pre-counted medications as assigned, and maintains accurate documentation. This role requires collaboration with team members to promote resident stability, growth, and overall well-being while maintaining program standards and safety protocols.

Education and Experience

• Associate's Degree in Behavioral Sciences, Social Work, Counseling, or a related field preferred ; or
• High School Diploma/GED with at least two years of direct service or trauma-related experience .

Licenses and Certifications

• Valid driver's license required.
• Clean driving record required.
• Certified Recovery Specialist (CRS) or Certified Peer Specialist (CPS) preferred.

Knowledge and Skills

• Understanding of trauma and trauma-informed care.
• Ability to work effectively with women in a residential setting.
• Strong communication and interpersonal skills.
• Excellent time management and organizational abilities.
• Flexibility, adaptability, and empathy.
• Ability to maintain professional boundaries and confidentiality.
• Ability to respond appropriately to emergencies and crisis situations.

• Ability to transport residents using a company vehicle.
• Ability to engage in daily resident activities and life-skills coaching.
• Ability to work a flexible schedule, including days, evenings, and weekends.
• No overnight shifts required.