Assistant Store Manager

CHEF'STORE® Assistant Store Manager

The CHEF'STORE® Assistant Store Manager contributes to the overall financial performance of the store including product merchandising/stocking, expense control, and achievement of sales and profitability goals. Helps maintain an atmosphere of superior customer service, promoting the US FOODS® strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US FOODS® Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter.

Schedule: Full-time with open availability including weekends.

Main Ingredients of the Job:

• Assistant Store Manager Manages the operations of the front-end operations to ensure all purchases are accurately recorded and that all front-end employees are well trained in shrink control and customer service.
• Works closely with the Store Manager to execute the Annual Operating Plan and associated programs to deliver the desired sales and profit results. Recruits, trains and develops front-end employees and other employees as assigned.
• The Assistant Store Manager ensures store adherence to all loss prevention procedures and performs Manager-on-duty functions, as well as any other duties or tasks required.

Essential Duties and Responsibilities:

• Supervise and coach employees in providing efficient and friendly service at the registers and throughout the store.
• Consult with the Store Manager and HR on the next steps leading to progressive discipline and termination, when needed.
• Ensure compliance of personnel policies and procedures.
• Understand the mechanics of the Annual Operating Plan (AOP) and how the operations translate into the monthly Profit and Loss (P&L).
• Assist in the Annual Operating Plan (AOP) budgeting process. Responsible for the achievement of budgeted sales and profits and, managing shrinkage with a heavy emphasis on front-end process.
• Participate in the annual inventory process including preparation and execution of inventory guidelines.
• Responsible for training front-end employees and other employees on required programs.
• Assist the Store Manager in ensuring that all staff comply with the company's policies, procedures, and store SOPs; ensure that the facility is well maintained and is a safe environment for staff and customers.
• Responsible for interviewing, hiring, orienting, and training assigned employee group(s).
• Provide floor employees with day-to-day direction to include schedules, outlining of store goals and sales and shrinkage targets, and the subsequent results and achievement of goals while performing the Manager-on-duty functions.
• Plan in-store demonstrations including preparation and set-up of the demo cart/display, distribution of samples of product as per the merchandising program, and ensure that demonstrations utilize strong suggestive selling techniques.
• Assist in overseeing the receiving of products, return of damaged or expired products, and the proper and timely restocking of the shelves.
• Responsible for maintaining merchandising programs within the store such as promotional ends, signage, and other company or market-specific programs.
• Communicate with store employees about all merchandising and marketing programs, assisting in overseeing the execution and respective follow-up reporting.

General operating procedures include:

• Analyze monthly store reports to evaluate controllable expenses and overall store performance.
• Address any variance to company standards with an appropriate action plan, partnering with the Store Manager as needed.
• Ensure proper scheduling of employees to meet business objectives.
• Ensure all employees understand and can execute emergency operating procedures.
• Accept special assignments as directed by the Store Manager.
• Adhere to, communicate, and fully support and enforce all company policies, processes, and procedures.
• Other duties and responsibilities as assigned or required.

Education/Training:

• A two-year college degree or equivalent work experience is required.
• A degree in Business Management, Supply Chain/Wholesale Management, or Accounting / Finance is strongly preferred. Related Experience:
• A minimum of four (4) years of experience in a retail work environment is required.
• Must have at least two (2) years of management/supervisory experience.

Knowledge/Skills/Abilities:

• Must possess strong planning and solid organizational skills.
• Must exhibit the strong desire and ability to deliver superior customer service, and build professional relationships with the client base, maintaining a strong, consistent customer focus.
• Must possess the ability to think quickly and critically, make good, solid business decisions; demonstrate good common sense; and have the ability to think logically.
• Must maintain excellent leadership skills, be highly motivated and self-driven, and possess solid communication and conversational skills and negotiation skills.
• Must maintain adaptability and the willingness to assist in accomplishing the job every day, ensuring that everything necessary is completed to offer the customer fast, easy efficient, and professional service.
• Must maintain strong business awareness and an ability to review and interpret financial data.
• Must have the ability to work a flexible schedule that may include early mornings, late evenings, holidays, and/or weekends.
• Must possess and exhibit competency and proficiency with computer applications and Microsoft programs.

This role will also receive overtime compensation.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $25 - $39.

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information /Protected Veteran/Disability Status***