Produce Clerk

To deliver more than is expected to my customers by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can, and leaving the customer with an impression so satisfying that no competitor is an acceptable alternative. Produce Clerk: What I Do, How I Do It, and Why I do it Produce Department Operations – I support produce department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. Replenishment & Inventory Procedures – I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation. Merchandising & Sales Floor Standards – I support merchandising and sales floor standards including proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department procedures. Fresh Food Preparation & Production – I support fresh food preparation and production including maintaining food safety standards, food preparation and production requirements, cool standards and maintaining service counters. Problem Solving – I clearly define issues upfront and then use critical‐thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner. Safety/Quality Orientation – I consistently produce and emphasize the need to produce high quality products and services while being aware of issues and following procedures that affect personal safety and the safety of others. Building Relationships – I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others, treating them fairly, respectfully, and sincerely, empathizing with their emotions and considering their perspectives. Conscientiousness – I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps’ policies and procedures, including regular and timely attendance, adherence to dress code, ensuring a safe work environment, and willingness to complete other duties as assigned. Customer Service/Hospitality – I understand what delivering more than expected means in regards to great customer service, removing barriers, and actively looking for ways to help others by following our SMILE Program guidelines. Integrity – I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics, acting honestly. Professionalism – I hold myself accountable by demonstrating a “no excuses” approach to my own attitude, performance, and results, working in the best interest of Harps even when it involves putting individual needs aside. Customer Focus – I anticipate and recognize customer needs, remaining dedicated to exceeding expectations, using customer information to improve products and services, and continually striving to improve customer service. Respecting Others/Citizenship – I encourage teamwork through my actions, support and facilitate others, defend them when appropriate, and foster cooperation and trust within a group. I show high concern for the rights, values, and worth of others, treating them fairly and consistently, and giving appropriate attention when concerns are expressed. Supporting Harps’ Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers’ expectations in support of Harps’ mission: “Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.” POSITION REQUIREMENTS: Must be at least eighteen (18) years old. High school diploma or G.E.D. equivalent preferred. Ability to work flexibly, including evenings, weekends, and holidays as needed. Adaptable to different situations with flexibility to shifting priorities and rapid change. Ability to interpret, understand, and follow instructions. Ability to complete tasks in a timely manner. Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 60 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, bending, stooping, crouching, and twisting with or without bearing weight. Squatting, kneeling, climbing and/or crawling may be required occasionally. Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping, and turning. Stands and/or walks continuously throughout shift. Visually locates merchandise and other objects, verifying information often in small print. May be exposed to all weather conditions (hot, cold, rain, snow, ice, and wind) as well as inside work with variations in heat, cold, dust, and humidity. May be exposed to cleaning solvents and chemicals. May be exposed to latex, eggs, nuts, soy, and wheat. Employment at Harps may be contingent upon completion and evaluation of PEP survey, drug screen, employment reference check, and criminal background check. #J-18808-Ljbffr