Relationship Banker

Location 3250 E. Sunshine Street,Springfield, MO, 65804,United States Employee Type Full Time Contact information Name Katrina Sweaney Summary: Full-Time Monday-Friday, available some Saturdays Essential Job Functions -Demonstrate Legacy Bank and Trust corporate values in all situations and interactions. -Serve daily as lead teller performing basic and complex transactions. (Cash handling, balancing of drawers, vaults, coin machine, etc.) -Open/close depository accounts and facilitate maintenance on existing accounts. Review for accuracy and compliance. -Uncover needs and deepen customer relationships by identifying needs and recommending appropriate bank products. -Assist in training and coaching branch retail staff on all retail functions. -Possess knowledge of all banking products, including other lines of business within the bank. Stay current on new products, pricing, and cross-sell opportunities within retail and other departments of the bank. -Serve as backup to branch management in leading and coaching branch retail team. -Complete all required training. -Accept and process consumer loan applications, meet with loan customers, and act as a liaison between loan customers and loan officers as needed. -Consistently provide exceptional customer service and appropriately manage customer complaints. -Comply with bank policy, laws, and regulations. -All other duties as assigned. -Strong cultural values -Excellent verbal skills and customer service delivery -The ability to handle multiple functions at the same time -Microsoft Word, Excel, and Outlook experience Education and Experience -High School Diploma or equivalent -Two or more years of banking and/or sales experience Physical Requirements Seeing : Must be able to see well enough to see computer screen and read documents (75-100% of work time spent on activity). Hearing : Must be able to hear well enough to communicate with customers, vendors, and employees (75-100% of work time spent on activity). Sitting : Must be able to sit for long periods of time (50-74% of work time spent on activity). Standing/Walking : Must be able to move about office (75-100% of work time spent on activity). Climbing/Stooping/Kneeling : Must be able to stoop or kneel to pick up paper products or materials (25-49% of work time spent on activity). Lifting/Pulling/Pushing : Must be able to lift up to 10 pounds (0-24% of work time spent on activity). Grasping/Feeling : Must be able to write, type and use technical equipment (75-100% of work time spent on activity). Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Benefits -401(k) -401(k) matching -Flexible spending account -Health insurance -Life insurance -Paid time off -Vision insurance Physical setting -Office Schedule -Monday to Friday, available some Saturdays The statements herein are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer. Legacy Bank and Trust is an Equal Opportunity Employer. #J-18808-Ljbffr