Water Heater Sales & Installation Specialist

Turn craftsmanship into commission-driven success Picture your day. You review your route, confirm inventory on your truck, and head to a residential call where the water heater has finally given up. You assess the situation, walk the homeowner through tailored options—gas, electric, or tankless—close the job with confidence, and complete a clean, code-compliant install. Afterward, you review your call with AI-powered coaching tools, sharpening your consultative approach for the next visit. In the afternoon, you’re on-site at a small business, diagnosing performance issues, recommending an upgrade, and coordinating with dispatch to ensure a same-day solution. Some days run long—hot water emergencies don’t keep regular hours—but the impact you make and the commissions you earn make it worth it. Role overview As a Water Heater Sales & Installation Specialist, you operate at the intersection of skilled plumbing work and consultative selling in both residential and commercial settings. You’re a trusted advisor and a hands-on pro who takes pride in workmanship, safety, and customer education. What you’ll handle Recommend and sell replacement water heaters, filtration add-ons, and related upgrades during service visits Present clear options, pricing, and value to confidently close sales Install gas, electric, and tankless units to code and safety standards Diagnose, troubleshoot, repair, and maintain systems Leverage AI-powered sales coaching tools to review calls and continuously improve Educate customers on energy efficiency, performance, and long-term cost of ownership Maintain truck stock, complete accurate documentation, and leave spotless job sites Coordinate with dispatch and installers to deliver timely project completion Work overtime as needed due to the emergency nature of water heater services Follow all company safety policies and procedures What you bring Comfort selling—confident presenting options and asking for the sale At least 1 year of relevant field experience (plumbing background preferred) Excellent communication and customer-service mindset Ability to lift 75+ lbs and perform field work Coachable, growth-focused, and receptive to feedback Valid driver’s license with a driving record that meets company policy Compensation & benefits Hourly base pay plus commission incentives, paid weekly Paid Time Off and Paid Holidays Medical, Dental, Vision, and 401(k) with company match Health Savings Account (HSA) Company service vehicle and gas card Tools, equipment, uniforms, and uniform laundering provided Life Insurance and Employee Assistance Program (EAP) Grow here We invest in your development with coaching, feedback, and the technology to help you sell ethically and effectively—so your income grows with your impact. Legal We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr CastleWorks Home Services Company