Program Coordinator

About the Department International House at the University of Chicago is a dynamic residential and program center. Founded in 1932 by John D. Rockefeller, Jr., International House is today a member of the International House Association (IHA), which represents a collection of historic International Houses and centers around the world. IHA members are inspired by the pioneering spirit that led to the establishment of the historic International Houses in New York (1924), Berkeley (1930), Chicago (1932), Paris (1936), Tokyo (1952), India International Centre (1962), and London (1965). Through involvement with International House, students and scholars shape the community through their participation in various programs and by initiating their own events through our Graduate Commons program. Over 100 programs are held each year for UChicago graduate students as part of the Graduate Commons Program. In addition, International House, together with our sister houses around the world, continues to play an important role as a convenor, a source of analysis of current events, an educator, and an institution committed to furthering understanding across the broad set of communities that we serve both on the UChicago campus and around the world. As such, International House serves the greater Chicago community as a cultural and intellectual center for a wide array of public programs. Over 50 internationally focused public programs are held each year at International House as part of the Global Voices Performing Arts and Lecture Series programs. These include music and cultural performances, outreach programs with Chicago-area international organizations, collaborations with foreign consulates, and forums and debates led by distinguished guest speakers. Job Summary Reporting to the Associate Director, Programs and Communications, the Program Coordinator is responsible for providing event administrative support for all events at International House including public programming through the Global Voices Performing Arts and Lecture Series, programming for graduate students through the Graduate Commons Program, alumni engagement activities, and special university events, including summer programs. The Program Coordinator also plays a key role in communications, particularly as regards the International House website and social media platforms. Responsibilities Help to curate, plan, coordinate and support programs and special events. Staff events and programs and help coordinate client needs onsite. Coordinate and attend a wide range of events during the day and evenings and weekends as required. Contribute to problem solving related to unforeseen issues concerning events and guests. Help ensure that all events conform to University of Chicago and special event policies as necessary with a high-level of sensitivity to customer service and enhancing relationships with partners and participants. Collaborate closely with the professional staff at International House and the student staff including the undergraduate Metcalf Interns to support the Global Voices Performing Arts and Lecture Series that enhances the mission of International House and contributes to the students’ positive campus experience. Support activities for graduate and professional school students through the Graduate Commons Program and the Global Program Fellows Internship program. Provide administrative support to advancement related activities and programs involving the worldwide alumni and friends’ community. Assist in planning, staffing, and coordination of special events, cultivation activities, and other external relations activities including alumni weekend and other alumni relations activities within International House. Execute a variety of administrative tasks and special projects which support the senior management team. Play a key role in marketing and communications, to include, website maintenance, program poster development, social media strategy and implementation, digital displays, and digital accessibility compliance. Coordinate distribution of program schedules and information related to event services. Maintain mailing lists and assist with the production of newsletters, monthly calendars, program contracts, annual reports, and other correspondence. Help facilitate the application process for the Global Voices Metcalf Internship, the Global Program Fellows Internship, and the Graduate Fellowship Program. Serve as an ambassador and articulate advocate for International House and its mission within the UChicago community and beyond. Plans and schedules events, programs, and outreach. Coordinates event‑day logistics, and performs other routine assignments with guidance from others. Compiles data to be used in event and program evaluation. Contributes to improvements by implementing ideas as they are identified, with general direction from others. Performs other related work as needed. Qualifications Minimum requirements include a college or university degree in a related field. Minimum requirements include knowledge and skills developed through Preferred Qualifications Bachelor’s degree with a preferred focus on global issues. Three years of experience in higher education, in another non‑profit setting, or in an administrative position. Three years of experience working with special events or student activities. Demonstrated skill and knowledge of, or ability to learn quickly the internal workings of the University as well as technology tools including MS Excel, MS Word, MS Outlook, Mailchimp, and Eventbrite. Excellent organizational skills. Ability to communicate clearly, both verbally and in writing. Ability to work independently with a high degree of initiative. Must be detail‑oriented, able to work on and prioritize multiple projects, and work under pressure and meet deadlines. A commitment to quality and to providing the team with the most valuable service possible. Ability to keep information confidential. Academic and professional commitment to work with international and/or diverse populations. Competencies Celebrate diversity and inclusion. Exhibit resilience and optimize resources. Effectively manage performance. Working Conditions Regular attendance, significant evening and weekend work required; some physical demands; must be able to lift and carry 35 lbs. Application Documents Resume (required) Cover Letter (required) List of 3 references (required) Job Information Job Family: Communications Role Impact: Individual Contributor Scheduled Weekly Hours: 37.5 Drug Test Required: No Health Screen Required: No Motor Vehicle Record Inquiry Required: No Pay Rate Type: Salary FLSA Status: Exempt Pay Range: $50,000.00 - $55,000.00 Benefits Eligible: Yes Equal Opportunity Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University’s Notice of Nondiscrimination. 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