Physician Coordinator-Orthopedics

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:
CC207930 Orthopedics Surgery

Job Description Summary:

Position Responsibilities

• Answers telephone promptly; preferably by the third ring. Ensures calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently. Reviews voicemail messages throughout the day and responds to patients by next business day, the latest.
• Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold. Hold times are to be kept to a minimum.
• Repeats key information when writing down messages to ensure accuracy.
• Accurately enters patient demographics information and insurance data in the computer as needed.
• Verifies insurance information, collect referrals and authorizations, and/or other forms as needed.
• Efficiently schedules appointments and reviews physician's clinic schedule ensuring all information is correct. Verify insurance and coverage as required. Reschedule patients when needed.
• Ensures that authorizations are obtained in advance of scheduling surgery/procedures. Follow up with patients to ensure that medical clearance for surgery/procedures are obtained in a timely manner.
• Consistently demonstrates a clear understanding of departmental needs and job functions as assigned by department Director and/or immediate Office Manager or Office Coordinator Assistant.
• Demonstrates flexibility as well as ability to perform multiple functions within the practice to increase departmental efficiency. Responds to requests of assigned physician in a timely manner.
• Notify supervisor and/or physician of any problems pertaining to processing the patients for upcoming surgery/procedures.
• Demonstrates the knowledge necessary to communicate with other offices in an effort to accurately and efficiently schedule surgeries/procedures.
• Ensures that patient requests such as FMLA forms, disability forms, handicap forms, among others are completed in a timely manner.
• Assists and/or provides coverage to other Physician Coordinators as needed.

Qualifications

• License/Registration/Certification
  
  • Not applicable
• Education
  
  • High School
• Experience
  
  • 1-3 years experience.

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: