System Integration Specialist

Location: Miamisburg, OH (HQ) Department: Information Technology Reports To: IT Applications Manager FLSA Status: Full-Time, Exempt Level: IC Travel: Minimal Summary The System Integration Specialist is responsible for designing, developing, implementing, and maintaining electronic data interchange (EDI) and application programming interface (API) integrations between internal systems, external partners, and third-party applications at Covation Global / United Wheels Inc. This role ensures seamless data flow, system interoperability, and the reliability of mission-critical integrations that support business operations such as supply chain, finance, logistics, and customer service. Why This Role Matters Covation Global runs on data moving cleanly between systems and trading partners — purchase orders, invoices, shipping notices, and the many transactions that connect supply chain, finance, logistics, and customer service. When an integration fails, the impact is immediate: orders stall, files don’t post, and partners are left waiting. The System Integration Specialist is the person who keeps those connections reliable — building and maintaining the EDI and API integrations, monitoring the daily data exchange, and resolving issues quickly when something breaks. Done well, this role keeps mission-critical data flowing accurately and on time, onboards new partners smoothly, and protects the operations that depend on dependable system-to-system communication. What Success Looks Like (3 Core Outcomes): Reliable, Uninterrupted Data Exchange: EDI and API integrations run reliably day to day, with file transfers, loads, and transaction acknowledgments monitored and issues diagnosed and resolved quickly to minimize disruption to the business. Smooth Partner & System Onboarding: New trading partners and API consumers/providers are onboarded efficiently, with requirements gathered, data accurately mapped and validated, and solutions tested for a smooth deployment. Accurate, Well-Documented Integrations: Data maps, integration specifications, and process flows are accurate and well-maintained, and integrations meet the operational needs and timelines of the business units they support. Essential Duties and Responsibilities: Other duties may be assigned. System Integration & Data Exchange Develop, configure, and maintain data integration processes and interfaces between enterprise systems and external trading partners. Communicate and work with trading partners to establish requirements for onboarding. Support and enhance EDI systems, including setup and maintenance of X12 and EDIFACT transaction sets. Configure and manage secure data transfer processes (FTP/SFTP) across platforms such as TrustedLink, CLEO, GoAnywhere, and Windows Server environments. Map data fields between systems and validate transformations to ensure data consistency and accuracy. Operations & Support Monitor daily data exchange activities, including file transfers, loads, and transaction acknowledgments. Troubleshoot integration issues and perform root cause analysis to resolve failures in data transmission or processing. Maintain technical documentation, including integration specifications, data maps, and process flows. Collaborate with business units to ensure integration processes meet operational needs and timelines. Collaborate with IT, business analysts, and external partners to onboard new trading partners or API consumers/providers. Coordinate testing and validation of integration solutions to ensure smooth deployment. Supervisory Responsibilities: This job has no supervisory responsibilities. Education and/or Experience Bachelor’s degree in Computer Science, Information Technology, or equivalent technical training required, along with related work experience. 5–10 years of experience in data exchange or EDI/API management; familiarity with X12 and EDIFACT standards. Basic SQL knowledge for data validation and troubleshooting. Demonstrated experience setting up and maintaining FTP processes across various tools/platforms and data formats (JSON, XML, CSV). Covation Global’s competencies are grounded in our Core Values (Integrity, Simplicity, Priority, Agility) and Strategic Pillars (Rider Centricity, Collaborative Innovation, Operational Excellence). Integrity: We do what we say. Operates with honesty, transparency, and accountability at every step; honors commitments to partners, riders, and colleagues, and builds trust through consistent, responsible decisions. Simplicity: Complexity is a tax. Delivers clarity, ease, and purposeful design in everything; streamlines processes, removes unnecessary steps, and focuses on what matters most. Priority: Focus on what matters most. Ruthlessly prioritizes the critical few over the trivial many, concentrating energy and resources where they drive the greatest value and outcome. Agility: Speed is precision in motion. Moves with purpose, speed, and adaptability; embraces change, thinks creatively, acts decisively, and responds quickly to shifting needs and market conditions. Rider Centricity: Keeps the rider at the center of decisions. Anticipates needs and works to deliver best-in-class experience, better quality, and better value across every brand and function. Collaborative Innovation: Develops game-changing solutions inspired by the rider, supported by collective research and shared expertise, and validated by business results; challenges the status quo to drive improvement. Operational Excellence: Delivers results with lean, efficient execution. Drives continuous improvement across products, processes, operations, costs, and service, while maximizing value for the organization. ESG & Responsible Growth: Supports sustainable innovation, ethical operations, and positive community impact, ensuring growth is achieved responsibly and with integrity to people and the planet. Language Skills Ability to read, analyze, and interpret technical documents, integration specifications, and trading-partner requirements. Ability to communicate clearly with internal teams and external partners, and to document technical processes for varied audiences. Mathematical Skills Ability to apply logical and analytical reasoning to data mapping, validation, and transformation, ensuring accuracy and consistency across systems. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills Proficiency in Microsoft Windows and Windows-based business software, including application and operating systems. Hands-on experience with EDI/integration platforms (e.g., TrustedLink, CLEO, GoAnywhere) and secure file transfer (FTP/SFTP). Working knowledge of data formats (JSON, XML, CSV) and basic SQL. Certificates, Licenses & Registrations Familiarity with JD Edwards and Microsoft products. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to walk, sit, and talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Covation Global / United Wheels Inc. is an Equal Opportunity Employer. We welcome all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations are available during the hiring process; just let us know. Equal Employment Opportunity Statement United Wheels Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are dedicated to building a workplace where people from all walks of life feel seen, supported, and empowered to do their best work. We welcome applicants from all backgrounds, identities, and experiences, and we encourage you to bring your full, authentic self to work. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. #J-18808-Ljbffr United Wheels Inc.