Customer Service Representative

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

About Us

Culligan has been a leader in water treatment for over 85 years, offering innovative solutions to improve water quality for homes and businesses. We are passionate about delivering clean, safe, and healthy water while providing exceptional service to our customers. As the experts in Water Treatment, we exist to improve the well-being of all!

Position Overview

Are you passionate about people and problem solving? Ready to join a company that's been redefining water quality for over 85 years? McCardel Culligan is looking for an enthusiastic and dependable Customer Service Representative to be the friendly, knowledgeable voice of our trusted brand. As a member of our dynamic customer care team, you'll be a solution finder, relationship builder, and ambassador of clean, safe water in the communities we serve.

The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Benefits/Perks

Medical insurance

Dental insurance

Vision insurance

401K retirement with company match

Vacation, paid time off

Company-paid training

Employee discounts for Culligan in-home products

Eligibility for annual recognition and training meetings/events

Responsibilities

Extensive problem-solving, order processing, and helping to manage customer accounts

Provide proactive sales support by developing close relationships with customers

Schedule service and delivery orders

Coordinate schedules with the service/operations team

Contact customers for purposes of scheduling additional services or offering maintenance plans

Refer unresolved customer grievances to designated departments for further investigation

Qualifications

High school diploma or GED

Minimum of two years of customer service experience required

Strong time management and project management skills

Proficient in Microsoft Office (word, excel, outlook)

Excellent communication skills, both written and verbal

*Starting wage based on experience

Why Join McCardel Culligan?

At Culligan, we value our employees and provide a collaborative, growth-oriented environment. As part of our team, you’ll have the opportunity to work with NSF Certified water solutions while contributing to our mission of delivering clean and safe water to communities. If you are ready to make a difference, apply now and become a key part of a company that values service, integrity, and excellence! Apply today @ McCardelCulligan.com by clicking on the ABOUT tab at the top of the page and then clicking on CAREERS.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.