CNC Machine Tool Field Service Specialist

Job Description

Job Description

What a day looks like

You start the morning reviewing your service queue for customers across the Memphis / Northern Mississippi markets. First stop: a 5-axis VMC install. By midday, youre troubleshooting a PLC alarm on a multi-axis lathe and coaching an operator through best practices. The afternoon finishes with preventive maintenance and meticulous documentation so the next visit is even smoother. Its hands-on, high-impact work with modern CNC technologyand youre the expert customers trust.

Why youll love this role

• Work directly on advanced CNC machining and turning centers from a variety of leading brands.
• Enjoy variety: installations, field service calls, and preventive maintenance1 in the same week.
• We keep you mobile and focused: vehicle allowance or company vehicle, company cell phone, laptop, and fuel covered.
• We cut the busywork so you can concentrate on diagnostics, repair, and customer success.
• Be part of a team that backs its technicians and celebrates problem-solvers.

Core responsibilities

• Deliver on-site service, start-ups/installs, and scheduled PMs.
• Diagnose mechanical, hydraulic, and electrical issues; perform repairs to bring machines to spec.
• Resolve customer problems, provide sales support, and conduct light user training as needed.
• Communicate clearly with customers and internal teams; represent Ellison Technologies with integrity.
• Own your service cases and projects; maintain accurate customer records and technical documentation.
• Jump in on related tasks that keep our customers productive.

What you bring

• Hands-on experience installing, maintaining, and/or repairing CNC machining centers and CNC turning centers.
• Proven troubleshooting in mechanical, hydraulic, and electrical systems.
• Strength in PLC diagnostics and electrical troubleshooting.
• Expertise in CNC machine repair and equipment diagnostics.

Machines & technologies youll work with

• CNC Mill (33 axis VMC)
• CNC Lathe (24 axis)
• CNC Swiss Lathe
• CNC Mill (5+ axis VMC)
• CNC Lathe (5+ axis)

Our purpose

We equip manufacturers to compete and winlocally and globallyby pairing cutting-edge machine tools with exceptional service. Learn more about who we are on our About Us page.

Equal Opportunity

*"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”

Ready to be the expert customers count on? Lets talk.