Compliance Coordinator / Monday - Friday / North Hollywood

Job Description

Job Description

Building Stronger Communities

At Joyous Ventures, we are committed to providing immediate support to individuals and families experiencing homelessness or crisis. Through our dedicated Social Services Team, we help participants navigate available resources and access comprehensive care.

We assist with:

• Securing healthcare services (medical home, dental care, wellness programs)
• Linkages to mental health and substance abuse support
• Guidance with benefits enrollment (health insurance, income support)
• On-site counseling, therapy, support groups, and assistance with emotional well-being and relationship challenges
• Life skills development to foster independence
• Community reintegration through social activities and connection
• Transportation and accompaniment services
• Additional support to achieve long-term housing stability
• These services are crucial in promoting the well-being, empowerment, and resilience of our participants—strengthening the broader community in the process.

Join Our Team: Compliance Coordinator

Position Summary

The Compliance Coordinator plays a critical role in ensuring program integrity and regulatory adherence within the interim housing portfolio. This position is responsible for auditing case management documentation, monitoring housing operations, and preparing for county and funder audits. The role supports continuous improvement efforts to uphold contractual, legal, and organizational standards.

Key Responsibilities

• Facilitate regular audits of case management files to ensure accuracy, completeness, and compliance with funder and agency requirements.
• Track and organize case management documentation across multiple housing sites to ensure completeness and consistency.
• Maintain centralized records and document logs for service plans, assessments, progress notes, and discharge summaries.
• Coordinate the collection and formatting of required materials for county, city, and funder audits.
  Support management in compiling audit packets, responding to document requests, and scheduling audit-related activities.
• Monitor timelines and follow up with program staff to ensure documentation is submitted on schedule.
• Assist in coordinating internal monitoring reviews of interim housing functions, including intake, incident reporting, and service delivery.
• Travel between housing sites to conduct site visits, review documentation, and monitor compliance with agency and funder requirements.
• Document findings from site visits and desk reviews and support follow-up communications with program teams.
• Provide backup support to case managers when they are absent to help maintain continuity of services and documentation.
• Support compliance-related training and provide technical assistance on documentation standards, data entry protocols, and audit readiness.
• Assist in preparing for external audits, site reviews, and monitoring visits, including compiling required documentation and coordinating with auditors.