Supervisor, Phlebotomy - Logan Medical Center

UPMC’s Logan Medical Center is seeking a Phlebotomy Supervisor to join their team! This full-time position will work day-shift, Monday through Friday. This role supervises three outpatient phlebotomy teams and will require travel to other locations on a regular basis, including BMA Express Lab and Ebensburg Medical Center. Prior leadership experience is preferred. Apply today to join a collaborative and supportive team of phlebotomy supervisors!

What Can UPMC Do for You?

• A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
• Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
• Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave
• Competitive pay for the work that you do

Responsibilities:

• Maintains a schedule to provide coverage to meet patient care needs.
• Procures appropriate specimens by venipuncture, heelstick and fingerstick following established procedures including proper patient identification procedures. 
• May collect samples other than blood, as required. 
• Specimen collection may be performed at off-site locations, as required.
• Performs all responsibilities according to the philosophy of the UPMC Health System such that the needs of our customers are fulfilled.
• Trains and orients new employees and students.
• Performs staff performance evaluations and administers corrective action, as required.
• Responsible for maintaining and updating specimen procurement policies and procedures.
• Demonstrates dependability, reliability, and independent judgment recognizing priorities to accommodate department needs and acceptance of appropriate authority.
• Promotes patient safety.
• Interacts with all laboratory customers courteously and professionally; responds to telephone inquiries in a timely manner.
• Develops quality initiatives to improve process and provide customer satisfaction. 
• Assists in determining level of customer satisfaction through various metrics.
• Accurately registers patient demographic information and laboratory test orders into the information system(s), while ascertaining adequacy of patient information.
• Informs technical staff, supervisory personnel and/or pathologists of any unusual or problematic incidents.
• Instruct patients on the collection procedures for laboratory specimens that are obtained by the patient.
• Adheres to established laboratory and hospital policies in areas of procedures, methods, quality control, quality assurance, safety, compliance and personnel policies.