Senior Service Operations Lead

Samsung Electronics America, Inc. (SEA) is seeking a Sr. Specialist, Service Operations to elevate service operations through strategic process checks, field auditing, and KPI management. You will survey customer satisfaction, coordinate with multiple departments, and oversee external partners to ensure efficient service delivery. The role emphasizes governance of vendor performance, cost control, and nationwide service coverage, supporting improvements across product lines and service #J-18808-Ljbffr Samsung Electronics America