Scrum Master II (Vehicle Services)

Agile Coach

Serves as servant leader and coach for Agile teams. Facilitates team learning and growth and drives development of a Lean / Agile operating model. Works with teams to continuously improve productivity, predictability and transparency while providing guidance to help teams through Agile ceremonies, release planning and impediment removal. Coaches and provides guidance to help teams through Agile ceremonies, release planning and impediment removal. Fosters an inclusive culture, ensuring team members are fully engaged, understand and accept team and individual accountabilities and collaborate effectively in achievement of expected outcomes.

Serves as Scrum Master for an assigned Agile team within a specified product or feature area. Coaches team / team members on adherence to Lean / Agile methodology, striving to improve productivity, predictability and transparency. Consults with product owner / manager on Lean / Agile benefits, including: improved project control and risk reduction, enhanced delivery, sustainability and reuse, transparency. Escalates and tracks complex (cross-team) and difficult issues and impediments to management for consideration and help with resolution. Facilitates preparation and readiness for cross-team feature alignment / planning events. Collaborates with Product and Engineering teams through all technology and process development steps. Provides input to development managers on resourcing to address critical bottlenecks. Ensures team(s) utilizes appropriate tools and quality processes (e.g., Feature / Epic / Story kick off, pair programming, automated test coverage). Collects, interprets and communicates metrics regarding team performance, identifying leading indicators of challenges and suggesting resolutions. Drives team productivity improvements and measures and communicates outcome of initiatives.

Required Experience & Specialized Knowledge and skills Bachelor's degree in a related discipline and 2 years' experience in a related field; or a different combination, such as a master's degree and up to 2 years' experience; or 10 years' experience in a related field with no degree. Foundational skills in analytical thinking, effective presentations, managing multiple priorities, project administration & management and technology savvy. Acts with integrity. Foundational skills in building partnerships, driving innovation, focusing on execution and striving for excellence. Other duties as needed or required.