Director of Operations

The Greene County Board of Developmental Disabilities (GCBDD) is seeking a dynamic, collaborative, and results-driven Director of Operations to join our executive leadership team.

This is an opportunity to make a lasting impact on an organization dedicated to supporting individuals with developmental disabilities and their families.

The Opportunity

As our Director of Operations, you'll play a leadership role in helping our agency operate efficiently, strategically, and effectively.

Reporting directly to the Superintendent, you'll provide leadership and oversight to five essential areas:

• Finance: Supporting fiscal accountability, budgeting, and responsible stewardship of public resources.
• Human Resources: Championing employee development, effective leadership, and a positive workplace culture.
• Information Technology: Supporting innovation, technology improvements, cybersecurity, and operational efficiency.
• Medicaid Services: Overseeing critical funding, compliance, and administrative functions that support our mission.
• Facilities Management: Ensuring our buildings, resources, and work environments support employees and the people we serve.

What You'll Do

As a member of the Superintendent's Executive Staff, you will:

• Lead and inspire. Provide direction, coaching, and support to department managers while fostering accountability, collaboration, and professional growth.
• Think big and plan ahead. Help shape organizational strategies, identify opportunities for improvement, and turn goals into action.
• Make operations better. Evaluate systems, streamline processes, and find innovative ways to improve efficiency and effectiveness.
• Connect the dots. Collaborate across departments and divisions to strengthen communication, solve problems, and support shared goals.
• Guide financial decisions. Oversee budgeting, fiscal operations, funding strategies, and responsible management of public resources.
• Support our people. Provide executive oversight of human resources initiatives, leadership development, and organizational effectiveness.
• Embrace technology. Champion technology solutions, system improvements, and practices that strengthen security and productivity.
• Ensure accountability. Oversee regulatory compliance, operational policies, Medicaid-related administrative functions, and organizational risk management.
• Be a trusted advisor. Provide thoughtful analysis, sound recommendations, and strategic guidance to the Superintendent.

What You'll Bring

We're looking for a leader who combines strong operational knowledge with the ability to build relationships, inspire teams, and navigate complex challenges.

Our ideal candidate is someone who:

• Thinks strategically while understanding the importance of day-to-day operations.
• Enjoys developing managers and helping teams succeed.
• Approaches challenges with curiosity, sound judgment, and a solutions-focused mindset.
• Can analyze complex information and make informed decisions.
• Communicates effectively and builds productive relationships.
• Understands budgeting, fiscal accountability, and organizational management.
• Values collaboration, continuous improvement, and public service.
• Can balance competing priorities while keeping the bigger picture in focus.

You don't need to be the technical expert in every department. You do need to know how to lead talented people, ask the right questions, and bring everyone together to achieve results.

Qualifications

• Bachelor's degree or higher in business administration, public administration, organizational leadership, accounting, finance, HR, IT, facilities management or a closely related field.
• Five years of progressively responsible experience in organizational operations, administration, or management, including responsibility for budget oversight, personnel supervision, and operational planning.
• Strong leadership, organizational, analytical, and communication skills.
• Three years of experience in the developmental disabilities field preferred.
• Knowledge of VIP software preferred.
• Ability to meet applicable post offer background screenings and other position requirements.

Ready to Make an Impact?

If you're a strategic thinker, collaborative leader, and problem-solver who wants to put your skills to work for a meaningful mission, we encourage you to apply.

GCBDD is an equal opportunity employer. Qualified applicants are considered without regard to disability or other protected status. Reasonable accommodations are available throughout the application and hiring process.